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Thread: Purchased Tables will NOT load

  1. #1

    Exclamation Purchased Tables will NOT load

    ATTENTION ZEN STUDIOS - you took my money and now I cant access most of my tables.


    I am on a PS4. About 2 years ago I went on a spending spree and bought several tables - like 12-15. I remember having Tesela and Civil War and several others like Boba Fett and such. I had to make room on my Hard Drive and so I removed Zen Pinball 2 but knew I could reload it later.

    Well I have and only a fraction of my table came back. Went to store and they say that content is no longer available. Yet clearly they are still selling it.

    I have renewed all of my licenses and that did not help. Please advice ASAP and send PM as needed. I am new here.

    My PSN ID is Ace_Rifleman

  2. #2
    Community Manager McLovin's Avatar
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    Apr 2017
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    497

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    Hey Ace, I've answered your email, check it out!

  3. #3

    Default

    I replied to the email. It is not working. I see content for ps3 and vita but I dont own either of those. PS4 on several tables is missing in the store.

    I am doing the “download list” method and PS4 store way, but there is no listing for Doctor Strange for PS4 - just Vita and PS3. And same for Star Wars Balance of the Force, and Star Wars Heroes Within, Mars, Super Street Fighter II, Paranormal, Civil War, Marvel Pinball Original Pack, Excalibur, Captain America, Guardians of the Galaxy, so on and so on

    Your ps4 tables content is simply NOT even listed.

    Quote Originally Posted by McLovin View Post
    Hey Ace, I've answered your email, check it out!

  4. #4
    Junior Member
    Join Date
    Nov 2017
    Posts
    1

    Default problem import tables ps4 zen2.

    Hello communauty,i have a problem for imports the tables on my ps4, i buy the tables on ps3/vita but on my ps4,nothing excepte the bundle saison1 work,the rest nothing.On playstation store browser nothing just ps3/vita. i have pinball fx3 and no probleme on this,61/68tables.PLEASE help me i'm frustred not playing zen2 on my ps4.thx in advance.
    sorry for my bad english.

  5. #5
    Junior Member
    Join Date
    Aug 2011
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    Did anyone ever get a solution to this - same deal, got a ps4, can't download previous undownloaded content. Effectively removed the ability to get cross play tables we've paid for, unless already in your download list.

  6. #6
    Community Representative Chili's Avatar
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    Mar 2018
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    Hey Lovedaddy! Please write a message to support@zenstudios.com , hope we can help you out!

  7. #7
    Junior Member
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    Aug 2011
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    Almost a month later and still no resolution.

    Wild west rampage
    Castlestorm
    Epic Quest
    Paranormal
    Secrets of the deep
    Biolab
    Pasha
    Rome
    Mars
    Tesla
    Eldorado
    Shaman
    v12
    Excalibur
    Earth Defense
    Deadpool
    Doctor Strange
    Avengers age of ultron
    Venon
    Guardians of the Galaxy
    Captain America
    Civil War
    Ghost Rider
    X-Men
    Thor
    Moon Knight
    Fantastic Four
    Star Wars: Rebels
    Star Wars: return of the jedi
    Star Wars: Starfighter assault
    Star Wars: Darth Vader
    Star Wars: Epidode V
    Star Wars: The Clone Wars
    Star Wars: Boba Fett
    South Park Pinball
    South Park Butters very own table
    Portal
    The Walking Dead
    Ninja Gaiden Sigma
    Plants vs Zombies
    Street Fighter 2


    All purchased on Ps3 as cross buy titles, but never downloaded on ps4 (as didn't have access to one). Now you have closed the store front for ZenPinball 2, which means I can't ever download and use the content I've purchased, on the Ps4 that I've just got.

    Round and round with support, try clicking import, try downloading all again etc. None of these tiles / tables appear in my list as a PS4 download as they were never downloaded on the ps4 at purchase time.

    Don't say 'play them in Zen Pinball 3' - not all of these are available on that.

    Whats the solution here, do I get Sony involved for a refund?

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