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Thread: Post all bugs here

  1. #501

    Default Theater of Magic view 2 in cabinet mode bug

    Theater of Magic does not save selected view 2 in cabinet mode -classic arcade.

    Every time I restart the game , for some reason it gives me View1W. The VIew 2 should be saved just like in all other pinball tables.

    Cheers

  2. #502
    Administrator Linne_Zen's Avatar
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    Quote Originally Posted by OU7CAS7 View Post
    Thanks Linne. I am now looking at trying to send a fairly large file to Zen staff through my email account. Unfortunately, the file size limit is 50MB, and the size of the video clip is 583MB.

    Does Zen have anything like a Google Drive account or Dropbox account that I could place the file into? I suspect that this is going to be a problem for most people, so Zen Studios would definitely benefit from having such an account.
    Currently, there is no option for that, however, if you write in an e-mail to support@zenstudios.com, that is 100% that I will answer that, and I can tell you the way, how it could be possible do that now.
    Community Manager
    Zen Studios

  3. #503

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    Quote Originally Posted by Linne_Zen View Post
    Currently, there is no option for that, however, if you write in an e-mail to support@zenstudios.com, that is 100% that I will answer that, and I can tell you the way, how it could be possible do that now.
    You are now an employee of Zen..................how the hell did that just happen?
    Accomplishments in real life

    1. Rolled a star wars machine................ie played over 99 levels and rolled it back to level 1.
    2. Rolled Nintendo punch out, several times, same quarter.
    3. Played an entire game of dragons lair and completed it and won while blindfolded.

  4. #504
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    Linne / Bence, did you get an email with the Google Drive link? It's the first time I have used Google Drive, so I'm not sure if the storage service sent you an email automatically or not...

    Also, I was wondering whether or not I would be able to play the Star Wars Pinball: Episode VI Return of the Jedi table again soon. Is it possible to fix the bug so that I can resume my current saved game on the table, or am I going to have to start again from scratch?
    - Laptop specifications -

    Operating System: Windows 10 Home (64-bit)
    RAM: 16GB
    CPU: AMD Ryzen 7 3750H with Radeon Vega Mobile Gfx 2.3GHz
    Dedicated Video Graphics: nVidia RTX 2060

  5. #505
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    Hello? Anyone?
    - Laptop specifications -

    Operating System: Windows 10 Home (64-bit)
    RAM: 16GB
    CPU: AMD Ryzen 7 3750H with Radeon Vega Mobile Gfx 2.3GHz
    Dedicated Video Graphics: nVidia RTX 2060

  6. #506
    Administrator Linne_Zen's Avatar
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    Quote Originally Posted by OU7CAS7 View Post
    Linne / Bence, did you get an email with the Google Drive link? It's the first time I have used Google Drive, so I'm not sure if the storage service sent you an email automatically or not...

    Also, I was wondering whether or not I would be able to play the Star Wars Pinball: Episode VI Return of the Jedi table again soon. Is it possible to fix the bug so that I can resume my current saved game on the table, or am I going to have to start again from scratch?
    Unfortunately, I wasn't able to find your e-mail with the link. Could you please send it again? It would be much easier for the developers to identify the problem.
    Community Manager
    Zen Studios

  7. #507
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    Quote Originally Posted by Linne_Zen View Post
    Unfortunately, I wasn't able to find your e-mail with the link. Could you please send it again? It would be much easier for the developers to identify the problem.
    I have just sent an email with a link to the support email address.

    How about the other issue on the Star Wars Pinball: Episode VI Return of the Jedi table? Did Zen staff work it out? Is it possible to get the problem fixed and continue my saved game, or would I need to start again?
    - Laptop specifications -

    Operating System: Windows 10 Home (64-bit)
    RAM: 16GB
    CPU: AMD Ryzen 7 3750H with Radeon Vega Mobile Gfx 2.3GHz
    Dedicated Video Graphics: nVidia RTX 2060

  8. #508
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    OK, so I got an email from Bence saying that I will need to start again, as even if they manage to fix the problem, it won't fix my saved game.

    I think I'll be recording most of my gameplay from now on...
    - Laptop specifications -

    Operating System: Windows 10 Home (64-bit)
    RAM: 16GB
    CPU: AMD Ryzen 7 3750H with Radeon Vega Mobile Gfx 2.3GHz
    Dedicated Video Graphics: nVidia RTX 2060

  9. #509
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    Default White Water

    Hello,
    Last 2 days I've sent balls up 'No Way Out!' lane and had the ball stick in the pop up elevator behind Yeti. The first couple times it was able to complete the pop up after 3 attempts. Now it just keeps popping up unsuccessfully. Windows 10.
    Thank you,
    Ed
    Last edited by SteelerEd; 09-02-2020 at 04:51 AM. Reason: Removed an extra "ball" from the post.

  10. #510
    Administrator Linne_Zen's Avatar
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    Quote Originally Posted by SteelerEd View Post
    Hello,
    Last 2 days I've sent balls up 'No Way Out!' lane and had the ball stick in the pop up elevator behind Yeti. The first couple times it was able to complete the pop up after 3 attempts. Now it just keeps popping up unsuccessfully. Windows 10.
    Thank you,
    Ed
    Could I ask if you have your VSYNC turned off? You can check it in the settings menu. Sometimes turning it on solved the issue.
    Community Manager
    Zen Studios

  11. #511

    Default Guardians of the Galaxy blocked

    Strange issue, Xbox One shows I have all available tables as usual. But Guardians of the Galaxy has a download arrow and when I select it to play, it takes me to the store to buy it again with two tables I also already own.
    Have purchased and owned that table for a long time already, now al of a sudden it wants me to buy it again?
    If I go to manage game, it shows me the table is installed as well.

    How to fix it?

  12. #512
    Administrator Linne_Zen's Avatar
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    Quote Originally Posted by OdinThe1337 View Post
    Strange issue, Xbox One shows I have all available tables as usual. But Guardians of the Galaxy has a download arrow and when I select it to play, it takes me to the store to buy it again with two tables I also already own.
    Have purchased and owned that table for a long time already, now al of a sudden it wants me to buy it again?
    If I go to manage game, it shows me the table is installed as well.

    How to fix it?
    Could I ask if you tried the import tables option on the main menu? It should download all the purchased tables at once.
    Community Manager
    Zen Studios

  13. #513

    Default

    Quote Originally Posted by Linne_Zen View Post
    Could I ask if you tried the import tables option on the main menu? It should download all the purchased tables at once.
    Thx for the tip, for some reason I started the game today and it sorted itself out.
    But I will remember it for the next time.

  14. #514
    Administrator Linne_Zen's Avatar
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    Quote Originally Posted by OdinThe1337 View Post
    Thx for the tip, for some reason I started the game today and it sorted itself out.
    But I will remember it for the next time.
    I am happy that everything is fine now. Have a nice time playing!
    Community Manager
    Zen Studios

  15. #515
    Member Scarl3tPirat3's Avatar
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    Quote Originally Posted by Vincent View Post
    Here I propose to centralize bugs, submit your problem as you go through it, you can especially draw attention onto new ones, i.e. those that didn't exist in PFX2 version of the table.
    When playing on PC (Windows 10) there are problems with FPS and sound on Black Flag the same problem with the addition of the ball getting stuck at the top where it should be shot out on Party Zone.

  16. #516
    Administrator Linne_Zen's Avatar
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    Quote Originally Posted by Scarl3tPirat3 View Post
    When playing on PC (Windows 10) there are problems with FPS and sound on Black Flag the same problem with the addition of the ball getting stuck at the top where it should be shot out on Party Zone.
    Could I ask if you experience this problem on every table?
    Community Manager
    Zen Studios

  17. #517
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    for the record, I have all of zens collections of 99 tables working as they should without any errors on windows 10-11 just using a desktop computer/monitor and keyboard

  18. #518
    Administrator Linne_Zen's Avatar
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    Wohooo!
    Community Manager
    Zen Studios

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