Santa’s Workshop freezes in Local Play

[OriginalEther]

Don’t have any issues in solo mode, but almost every time my daughter and I play a local vs match, at some point the game whites out and I have to reset

[Jeff_0404]

Don’t have any issues in solo mode, but almost every time my daughter and I play a local vs match, at some point the game whites out and I have to reset

I've been having the same issue since around end of last year and it's quite random on how many holes we can play before it freezes (usually was after the 3rd hole but last time we tried, was after the 5th or 6th).

I hoped it was going to be fixed with the update the game downloaded on my switch last week but still doing the same.

I quite like this theme so not being able to play it in local multiplayer is a bit annoying.

Hopefully, they'll be able to sort it out at some point.

[Immortal]

Hi,

Thanks for reporting the issue! We are looking into it. Meanwhile, could you please specify the platform you've encountered the issue on?

Best,

[exFanboy]

Hello all,

I've also played all available themes with my friends via the local multiplayer mode for about two weeks. All themes work fine except Santas Workshop. After finishing about 3 - 8 rounds out of 10 the screen freezes (white screen) and we've always to restart the whole game. It's realy strange because the time for the freeze is random, sometimes we can play only 3 rounds and then 8 but never the whole game of 10.

My friends and me still love this theme. Please Zen, fix it :-)

Greetings

[exFanboy]

Hello all,

I've also played all available themes with my friends via the local multiplayer mode for about two weeks. All themes work fine except Santas Workshop. After finishing about 3 - 8 rounds out of 10 the screen freezes (white screen) and we've always to restart the whole game. It's realy strange because the time for the freeze is random, sometimes we can play only 3 rounds and then 8 but never the whole game of 10.

My friends and me still love this theme. Please Zen, fix it :-)

Greetings

Sorry I've forgotten to mention: We play on the PS4.

[Jeff_0404]

Hi,

Thanks for reporting the issue! We are looking into it. Meanwhile, could you please specify the platform you've encountered the issue on?

Best,

Sorry, forgot to mention before, for me it happens on the Nintendo Switch.

Although, had a game with a friend on Friday and Santa's didn't freeze and we were able to manage the 9 holes, not sure why it worked that time, maybe got an update and didn't notice it.

[Jeff_0404]

I found that when that happened, I could go back to the home screen, stop and re-start the game but don't know if you're using the Nintendo Switch as well or not.

[Jeff_0404]

Hi,

Thanks for reporting the issue! We are looking into it. Meanwhile, could you please specify the platform you've encountered the issue on?

Best,

Don't want to jinx it but the last 2 times I play Santa's Factory in local multiplayer (2 players on Friday & 3 yesterday) it went through the 9 holes alright.
Not sure why but I'm loving it.

[hajdu]

Don't want to jinx it but the last 2 times I play Santa's Factory in local multiplayer (2 players on Friday & 3 yesterday) it went through the 9 holes alright.
Not sure why but I'm loving it.

Thanks for the follow-up!
We are glad that it's okay now!

[shogun00]

I've ran into this problem in the past, but in the Giant Home theme. It was always the same hole that caused the crash, so I just chalked up to a corrupt file on the server.