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Thread: Just Purchased a Table and I Cannot Download

  1. #1
    Junior Member
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    Jan 2018
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    Default Just Purchased a Table and I Cannot Download

    I just purchased a table and it will not let me download. I get an unknown error occurred during accessing the iTunes Store.

  2. #2
    Community Representative hajdu's Avatar
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    Nov 2017
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    Hey,
    Can you please write a message to support@zenstudios.com, so we can help you out? Thanks for the feedback!

    Have a nice day!

  3. #3
    Junior Member
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    Jan 2018
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    Default

    Thank you. I sent an email through the app, it was resolved.

  4. #4
    Junior Member
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    Feb 2018
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    Thumbs down I've had the same issue.

    Quote Originally Posted by hajdu View Post
    Hey,
    Can you please write a message to support@zenstudios.com, so we can help you out? Thanks for the feedback!

    Have a nice day!


    I have had the same issue. Bought the table Star Wars - Droids. Apple Store confirmed the purchase but cant restore anything. I also sent an email to that same address and nobody responded to me yet. I bought it because I wanted to play that thing right away, I dont want to wait for days to be able to do so. You should work this thing to make it easier for your customers so they can get it promptly.

  5. #5
    Community Representative hajdu's Avatar
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    Nov 2017
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    Quote Originally Posted by JOAO_DANIEL View Post
    I have had the same issue. Bought the table Star Wars - Droids. Apple Store confirmed the purchase but cant restore anything. I also sent an email to that same address and nobody responded to me yet. I bought it because I wanted to play that thing right away, I dont want to wait for days to be able to do so. You should work this thing to make it easier for your customers so they can get it promptly.
    Hey,
    I believe we are in touch with each other. Am I right?

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