Hey Guys!
First of all, thanks for your patience!
We could see lots of statistics about the players you were complaining about
: Ardenwolfe, kthula666 and !!!!!!, we were also able to see more helpful information about their gaming style and scores. Our biggest concern is that what they actually do during the game is totally normal, we couldn't find any unusual strategy, steps or tricks. The only thing which is extremely strange is their zero ended scores, what you guys also mentioned. It's fair enough to say that it is almost impossible and not realistic to have scores which always end with zeros.
However we haven't found their "trick" yet, how they actually do the score cheating, we are not able to officially prove it.
Our Lead Developer created a whole new team who will work on this case exclusively, and that's not everything: we are also planning to develop our whole "Anti-Cheat System", but it definitely takes more time to make a visible progress.
We would like you to know that we are absolutely aware of this cheating issue's importance. Our whole team, also my Community Manager, Ákos and myself are daily pushing the progress, and trying to get every information what we can communicate for our players' community.
It's not just a problem for us which we have to solve, we are seeing it as a moral issue in our community. For us it's an emotional mission.
I personally feel upset about it, because you guys have been supporting us for so long and we would like to have a game which can provide fair circumstances, where you are able to enjoy the competition without experiencing these kind of unfair situations.
So, just to make it clear for you guys: At the moment we are not able to ban these mentioned users yet, because we still want to observe their behavior. However when we find out how they have these unusual scores we will take the necessary steps, I personally will take care of this.
We highly appreciate your support and your passion for our game.
Again: thanks for your patience guys, we know how it feels waiting for so long to see any progress, and we are truly thankful for you!
Chili