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Thread: PS4 newly purchased Williams tables downloaded and installed but won't start.

  1. #1
    Junior Member
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    May 2014
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    Reno, NV
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    Default PS4 newly purchased Williams tables downloaded and installed but won't start.

    I purchased the new Williams tables 2 days ago and selected "download and Play". The download page says they are installed. I cannot play any of the tables now. I tried uninstalling FX3 from the PS4 and reinstall and now I cannot get either Williams packs to play. They both say the same thing "Download and Play" but the download page the download link is grayed out and it says installed. I am stuck and no one has answered my email to customer support, please help before I cet my credit card company involved to get my money back.

    Jim Martin
    -Jim
    42/32/15 Custom pinball cabinet. AMD FX+, GTX 550. VP and Zen Pinball FX2

  2. #2
    Junior Member
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    Dec 2018
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    Download the demo packs for volumes 1 & 2, then it will work. I had the same issue but figured it out after nearly going crazy wondering why it wouldn't work for me when it worked fine for others. There has to be a better way than this. How many others out there are having the same experience?

  3. #3
    Banned
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    Feb 2017
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    Default

    and next time use the search function. This has been asked and answered already.

  4. #4

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    Quote Originally Posted by Cornholio View Post
    and next time use the search function. This has been asked and answered already.
    Every single release as far back as I can remember. I say rather than have people who do this release after release and admonish them for wanting to get a quick fix for their issue after paying their hard earned money Zen finally fix this somehow. I mean jim5six is clearly a new member who created his account just to address this one issue and after probably will never be back so why not post a sticky at the very top of the page and repost it every release until such time as Zen and Sony get their poo straight and fix this issue.

    IF YOU ARE HAVING AN ISSUE WITH YOUR NEWLY PURCHASED TABLES LOOK HERE Something like that.
    Last edited by cantankerous--; 12-08-2018 at 04:03 AM.
    Accomplishments in real life

    1. Rolled a star wars machine................ie played over 99 levels and rolled it back to level 1.
    2. Rolled Nintendo punch out, several times, same quarter.
    3. Played an entire game of dragons lair and completed it and won while blindfolded.

  5. #5
    Junior Member
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    Feb 2019
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    Default Not an option

    Quote Originally Posted by bluejaywpg View Post
    Download the demo packs for volumes 1 & 2, then it will work. I had the same issue but figured it out after nearly going crazy wondering why it wouldn't work for me when it worked fine for others. There has to be a better way than this. How many others out there are having the same experience?
    I go to My Collection and I see the 3 games pending download screen says X to download table. I press X and go into "Get this pack" the only option is to Download and Play! which brings me to the blue PlayStation Store screen and tells me it's installed.

    I can see the option to purchase or download trial on the games I don't own. But when I go to the one I purchased I do not have option to download trial.

  6. #6

    Default

    Quote Originally Posted by geozeo View Post
    I go to My Collection and I see the 3 games pending download screen says X to download table. I press X and go into "Get this pack" the only option is to Download and Play! which brings me to the blue PlayStation Store screen and tells me it's installed.

    I can see the option to purchase or download trial on the games I don't own. But when I go to the one I purchased I do not have option to download trial.
    Refresh your system. After refreshing try again and make sure you have both the unlock key file and the demo file. (Demo is full version without unlock key).
    Accomplishments in real life

    1. Rolled a star wars machine................ie played over 99 levels and rolled it back to level 1.
    2. Rolled Nintendo punch out, several times, same quarter.
    3. Played an entire game of dragons lair and completed it and won while blindfolded.

  7. #7
    Community Manager McLovin's Avatar
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    Apr 2017
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    651

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    Hi,

    yeah this happened to some people, the guys here pretty much told everything to do to unlock the tables.

    You can check in the game's menu on your System if you push the down arrow when the game icon is highlighted, then go down to addons.

    Also this is the item: https://store.playstation.com/en-us/...NBALLFX3WMS200

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