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  1. #1
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    Default Technical Issues? Post Here

    If you're having a technical issue such as poor performance, force closing, etc., please post the following information here:
    - The symptoms and their frequency (always, occasional, etc.)
    - The model of your hardware (e.g., Motorola Xoom)
    - The version of Android you are running (e.g., 2.3.4)
    - Anything else we should know (rooting, custom ROM, etc.)

    There are a lot of different devices out there that all behave a little differently, so we appreciate your help in tracking down these problems!

  2. #2
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    Loving the game so far as usual. Just thought I'd let you know the game crashed on me playing Wolverine just after saving a high score. Only happened once so far, but I'll keep you posted.

    Ipad 2
    IOS 5 (newest one whichever that is)
    Not rooted or anything. Brand new Ipad 2 =)

  3. #3

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    First of all why Zen Pinball isn't on my Android Market... I found it by link from Tegra Zone, the market page loads, but downloading is impossible... Why? My tablet is on Android 3.0.1. I get apk from another source... it isn't piracy but there is no way to get it from source!

    Second I have v 0.91 on Sorcer's Lair on bonus stage - when voice is calling something like "this will be your prison" - the view Pan's to left and the flippers are frozen even when ball lands in the hole and scenery back to the normal pinball table. The same situation i found on my Iphone's 4 version. It is normal or some kind of bug?

    Please release normal version for Android 3.x tablets, because I wan't buy and try anther tables!

  4. #4
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    Quote Originally Posted by wiewiorcwaniak View Post
    First of all why Zen Pinball isn't on my Android Market... I found it by link from Tegra Zone, the market page loads, but downloading is impossible... Why? My tablet is on Android 3.0.1. I get apk from another source... it isn't piracy but there is no way to get it from source!

    Second I have v 0.91 on Sorcer's Lair on bonus stage - when voice is calling something like "this will be your prison" - the view Pan's to left and the flippers are frozen even when ball lands in the hole and scenery back to the normal pinball table. The same situation i found on my Iphone's 4 version. It is normal or some kind of bug?

    Please release normal version for Android 3.x tablets, because I wan't buy and try anther tables!
    The bug you describe is one we know about and are fixing ASAP.

    What is the Brand and Model of your tablet?

  5. #5

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    Quote Originally Posted by Solitude View Post
    The bug you describe is one we know about and are fixing ASAP.

    What is the Brand and Model of your tablet?
    Notion Ink Adam - it is the same as Acer Iconia (it has ported version of Android 3.x from Iconia).

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    Quote Originally Posted by wiewiorcwaniak View Post
    Notion Ink Adam - it is the same as Acer Iconia (it has ported version of Android 3.x from Iconia).
    Ah, I think that is the problem. That tablet doesn't officially support Android 2.3.3 or higher or even the Android Marketplace unless you root it. Therefore, we can't add it to the list of compatible devices that can see the game on the Marketplace. You'll have to continue using a workaround to get the game, but with that tablet you should be used to doing things the hard way

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    I get a crash and can't send any report issue...

    - Frequency: Always.
    - Hardware model: Motorola Milestone 2 (A953)
    - Android Version: 2.3.4
    - Rooting, custom ROM, chainfire.

    Anyway, in the market It's say that the game is compatible with Motorola A953.

    Any help? Thanks!

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    Quote Originally Posted by FunkySonicO View Post
    I get a crash and can't send any report issue...

    - Frequency: Always.
    - Hardware model: Motorola Milestone 2 (A953)
    - Android Version: 2.3.4
    - Rooting, custom ROM, chainfire.

    Anyway, in the market It's say that the game is compatible with Motorola A953.

    Any help? Thanks!
    Hmm, that device shouldn't be listed as compatible. The game only runs on Tegra-based devices. Unfortunately, you're not going to be able to get it working on a PowerVR-based phone.

  9. #9
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    FYI - Galaxy Tab 10.1 issues should be resolved. Please let us know if you continue to have issues.

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    Default App continues to run after closing it.

    Beautiful game, thanks for making it! I'm not sure if this qualifies as a technical issue; when I quit the game it keeps a process running on the phone and makes it feel laggy. Is this a bug or by design? I really enjoy the game but having to go into 'manage apps' after playing isn't a feature I enjoy. G2X cm7.

  11. #11

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    Quote Originally Posted by AARPS View Post
    Beautiful game, thanks for making it! I'm not sure if this qualifies as a technical issue; when I quit the game it keeps a process running on the phone and makes it feel laggy. Is this a bug or by design? I really enjoy the game but having to go into 'manage apps' after playing isn't a feature I enjoy. G2X cm7.
    Yes indeed the process is still working, probably Zen Studio could make - real Exit button it is good idea. For now you could use some Task Killer/Manager from Android Market and kill this process manually.

  12. #12
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    Default Gateway tab a60 can not play this game

    I have a Gateway Tab A60 which came stock loaded with 3.1 honeycomb and is now running 3.2. It is identical to the Iconia, and is not rooted. I wave tried to install this game from the device's android market, The market on my PC and also through the tegra zone app that came stock installed on my tablet. This game is absolutely impossible for me to get and am wondering why?
    Thanks in advance for any help!

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    Quote Originally Posted by bcsc View Post
    I have a Gateway Tab A60 which came stock loaded with 3.1 honeycomb and is now running 3.2. It is identical to the Iconia, and is not rooted. I wave tried to install this game from the device's android market, The market on my PC and also through the tegra zone app that came stock installed on my tablet. This game is absolutely impossible for me to get and am wondering why?
    Thanks in advance for any help!
    Are you able to see and install other Tegra Zone games?

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    Quote Originally Posted by Solitude View Post
    Are you able to see and install other Tegra Zone games?
    Yes, I have just tried Dungeon Defender, Venedetta Online, Galaxy on fire 2, and Princess Punt, and all of them work.

  15. #15

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    Another issue... Volverine's Table - the table is freezing :/

    Edit: Tested on arcade effects off and on (the same issue).

    Then there is no way to kill the Zen Pinball process on memory. Sometimes the tablet is restarting.
    Last edited by wiewiorcwaniak; 12-14-2011 at 01:49 AM.

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    Quote Originally Posted by bcsc View Post
    Yes, I have just tried Dungeon Defender, Venedetta Online, Galaxy on fire 2, and Princess Punt, and all of them work.
    We don't have the device on our "blacklist" - we will try to figure out why you can't see it.

  17. #17
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    Quote Originally Posted by Solitude View Post
    We don't have the device on our "blacklist" - we will try to figure out why you can't see it.
    Thank you. I will keep looking for a response. I appreciate the time.

  18. #18

    Question Performance issues.

    Asus Transformer TF-101
    Honeycomb 3.2.1
    Unrooted

    First I'd like to say this is THE best pinball app I've ever played, and I look forward to future additions to the three amazing sets I'm currently playing.

    I've noticed a consistent decrease in performance during multi-ball play. It doesn't matter which of the 3 games it is- it happens every time, despite ensuring any other non-essential apps are closed.

    I've also noticed a gradual decrease in overall performance the longer I play the game in general. Exiting the game, clearing the cache and force closing restores performance to original levels, but over time the issue returns.

    Is this something I should expect from the game, given the specifications of my tablet? I have not experienced choppy game play playing other Tegra targeted apps, such as Shadowgun, but I also knw that it is unfair to draw comparisons between games.

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    Quote Originally Posted by codebluechris View Post
    Asus Transformer TF-101
    Honeycomb 3.2.1
    Unrooted

    First I'd like to say this is THE best pinball app I've ever played, and I look forward to future additions to the three amazing sets I'm currently playing.

    I've noticed a consistent decrease in performance during multi-ball play. It doesn't matter which of the 3 games it is- it happens every time, despite ensuring any other non-essential apps are closed.

    I've also noticed a gradual decrease in overall performance the longer I play the game in general. Exiting the game, clearing the cache and force closing restores performance to original levels, but over time the issue returns.

    Is this something I should expect from the game, given the specifications of my tablet? I have not experienced choppy game play playing other Tegra targeted apps, such as Shadowgun, but I also knw that it is unfair to draw comparisons between games.
    Thanks for the report - we will look into this issue.

  20. #20

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    Quote Originally Posted by Solitude View Post
    Thanks for the report - we will look into this issue.
    UPDATE-

    I reinstalled the game, and the gradual decrease in performance I described with the Transformer has not returned. Choppy/slow performance during multi-ball play persists.

  21. #21

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    Droid X2 here.
    Android version 2.3.4 (with as much as possible closed, although Android doesn't let me shut down as much as I'd like.)

    The frame rate is pretty sketchy a lot of the time. All three of the Marvel tables run smoother than Sorcerer's Lair. I've got the scoreboard and arcade effects off. The thing is, particularly on Wolverine and Thor, there are relatively long periods (15-20 second stretches) where the game is running right. Probably 20-25 fps. Then it will dip back down into the 3-5 fps range. If it's something my phone is doing in the background, it's not announcing it to me.

    If I'm playing and the phone goes into sleep/lock mode, when I unlock the phone again the pinball is gone and I have to restart it. Everything else I use and play just sleeps when that happens, like a 3DS being snapped shut mid-game. (At worst, I'll have to find the app again and re-click it to restore things to where we were.) Edit: This one is intermittent. It seems to be ok as long as you're on a menu, it just gets crashy when it has to sleep while you're actually on a table.

    If I have the phone plugged in to the pc by usb for charging, the tables won't start at all. It will let me select them, and try to load them, and then just crash back out to the Home screen. Edit: This doesn't happen with the power charger plugged into a wall socket, as far as I can tell, only when you're USB charging from the pc.
    Last edited by Thirdrail; 12-22-2011 at 10:14 PM.

  22. #22
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    Default Galaxy TAB 10.1 samsung keyboard dock problem

    With the Galaxy TAB 10.1 samsung keyboard dock it's not possible to use
    the right flip and to launch the ball. For launcing the ball the spacebar button would be nice.

    Hope you can fix this!

    kind regards

  23. #23
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    Default Flipper issues

    I see that a few people have raised this issue but I haven't seen a solution. I have a Samsung Galaxy Tab 10.1 rooted with the latest operating system. I absolutely love Zen Pinball but consistently have issues with both flippers not working at the most inopportune times. Is there a solution yet?

  24. #24
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    Unhappy Zen Pinball load problem on Glaxy Tab 10.1

    Hi, Can anyone help please. Got galaxy 10.1 tab for Christmas and downloaded Zen Pinball THD. Problem is the app won't open giving message "The application ZenPinball THD (process com.zenstudios.Zen Pinball) has stopped unexpectedly. Please try again - Force close or Report"
    I've reported but would really like to play this game. Any idea what the problem might be please?

  25. #25
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    Quote Originally Posted by bigals55 View Post
    Hi, Can anyone help please. Got galaxy 10.1 tab for Christmas and downloaded Zen Pinball THD. Problem is the app won't open giving message "The application ZenPinball THD (process com.zenstudios.Zen Pinball) has stopped unexpectedly. Please try again - Force close or Report"
    I've reported but would really like to play this game. Any idea what the problem might be please?
    I'll get back to you on this soon.

  26. #26
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    any ideas yet, solitude? thanks

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    Quote Originally Posted by bigals55 View Post
    any ideas yet, solitude? thanks
    Still waiting on a response from the dev team. In the meantime, have you tried
    a) checking for a system software update
    b) uninstalling and reinstalling the game?

  28. #28
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    hi there,

    been playing the sorcerer table for about 2 weeks now and just wanted to report game works fine on my asus transformer tf101 unrooted.

    a thing that i am missing is antialiasing.

    is it possible to make this option available for tegra2 devices ?

    i really miss a smooth pixelfree table.


    i don't have any performance issues, no significant decrease in performance with multiball either and think there should be room for some small level antialiasing where it is needed.

    i will go and buy one of the marvel tables soon.

    i would have done this earlier but i don't like to pay with my credit card on the net. google does not offer the option to pay with paypal, and my credit card company just recently froze my account for about 4 weeks because of a possbile internet credit card data theft. i had this a year ago and am just using about 3 sites that are very safe to pay.

    so credit card payment via the google market is not a real option for me. i do not trust google in any way, there are so many ways on the android platform to fetch the credit card data by a trojan of some sort.

    could you maybe implement a paypal paying system on the zen site or something outside of google ?


    ah yes, i nearly forgot, would love to see the street fighter table on android !!

  29. #29

    Default Can't purchase tables

    Hi,

    I have a Galaxy Tab 10.1 (current firmware, not rooted) and when i try to purchase any additional table the Google account login pops up asking for my password. I enter the password (and yes I know it's correct!) but nothing happens. The login box doesn't go away and I'm unable to continue. Uninstalled, rebooted... no joy. Little help?

  30. #30
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    Default Not compatible with my device

    Hi,

    I cant install this from the market since it says that its not compatible with my device.
    I have a Packard Bell Liberty Tab with Android 3.2.1
    It has a Tegra 2 and is almost identical to the Acer Iconia Tab A500.

  31. #31

    Exclamation Problem with download

    Hi ,

    I wanted to buy Excalibur table but game was just hanging with message " Please Wait " ,
    so after few hours i reinstalled game and now i got same thing " Please Wait " when i try to download tables (all of them) that i allredy paid for . Order number was sent to your support .
    Using Asus transformer , game was working fine on it untill now .
    Sry for bad english

  32. #32

    Default

    So far, I only have issues with the left flipper not responding occasionally, and the enters in the highscore prompt on the Excalibur table aren't all in order. W and V are mixed up.

    Asus EEE Transformer Pad TF01
    Happy Zen Pinball Android Customer
    ASUS Transformer TF101

  33. #33
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    Unhappy can't download

    Hi Just wondering if anyone else has had this problem.

    I have a toshiba thrive and downloaded thor and excalibur from zen. Problem is it's starts to download then stops about 1-3 minutes later and says. "An error coccured while downloading. Please try again later." once that happens i cant download any othe three tables period that error message jsut pops up immediately. No internet issue's tried on two different fast connecxtions and have the exact same problem. If I uninstall the game and clear the cahce I cant staart downloading again then whamo it stalls and says an error has occured blah blah blah. Even IF dont clear the cache and reinstall it will start the downloads again. Very furstrated have a few of their games on the xbox 360 and love it and havent had a problem. I've emailed them (xzen) twice and gotten no resposnse. I know it's only 5 bucks. But at least reply to my email.

  34. #34
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    Default fixed

    Nevermind I reset my tablet and it works. Mus have been some junk. Greta games


    Quote Originally Posted by mikeswcal View Post
    Hi Just wondering if anyone else has had this problem.

    I have a toshiba thrive and downloaded thor and excalibur from zen. Problem is it's starts to download then stops about 1-3 minutes later and says. "An error coccured while downloading. Please try again later." once that happens i cant download any othe three tables period that error message jsut pops up immediately. No internet issue's tried on two different fast connecxtions and have the exact same problem. If I uninstall the game and clear the cahce I cant staart downloading again then whamo it stalls and says an error has occured blah blah blah. Even IF dont clear the cache and reinstall it will start the downloads again. Very furstrated have a few of their games on the xbox 360 and love it and havent had a problem. I've emailed them (xzen) twice and gotten no resposnse. I know it's only 5 bucks. But at least reply to my email.

  35. #35

    Default Similar downloading issue

    Quote Originally Posted by mikeswcal View Post
    Hi Just wondering if anyone else has had this problem.

    "An error coccured while downloading. Please try again later." once that happens i cant download any othe three tables period that error message jsut pops up immediately. No internet issue's tried on two different fast connecxtions and have the exact same problem. If I uninstall the game and clear the cahce I cant staart downloading again then whamo it stalls and says an error has occured blah blah blah. Even IF dont clear the cache and reinstall it will start the downloads again.
    I have a nearly identical problem on a rooted Nexus 7 running stock ROM. I really haven't done much to it. I was able to purchase and download Epic Quest, but tonight I purchased and tried downloading Fantastic Four with no success. The download sits at 0% for a little while then reports an error. I tried clearing the cache, uninstalling and reinstalling, and now I can't download Epic Quest either.

  36. #36

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    Quote Originally Posted by mechagodzilla View Post
    I have a nearly identical problem on a rooted Nexus 7 running stock ROM. I really haven't done much to it. I was able to purchase and download Epic Quest, but tonight I purchased and tried downloading Fantastic Four with no success. The download sits at 0% for a little while then reports an error. I tried clearing the cache, uninstalling and reinstalling, and now I can't download Epic Quest either.
    Thanks for the report! I will forward this to the team.

    Is your app updated? Make sure it is and then restart, that might help.

  37. #37
    Junior Member OSPerry's Avatar
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    Default Asus Transformer Prime, now with Jelly Bean... Game now working

    My Tablet had an update to JellyBean Android OS, and it restarted and reconfigured itself. I tried the Pinball, and it now works.

    I've only tried the Avengers table so far. But good news on my end.

  38. #38

    Default

    Quote Originally Posted by OSPerry View Post
    My Tablet had an update to JellyBean Android OS, and it restarted and reconfigured itself. I tried the Pinball, and it now works.

    I've only tried the Avengers table so far. But good news on my end.
    Thanks for letting me know! Glad it works

  39. #39

    Default

    Quote Originally Posted by BarbieBobomb View Post
    Thanks for the report! I will forward this to the team.

    Is your app updated? Make sure it is and then restart, that might help.
    No luck reinstalling, but it sure worked after the weekend. Thanks.

  40. #40
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    Default Change Views on Tablet

    I'm using an Asus Transformer Prime with ICS non-rooted, and have an issue with changing the views. Every time I touch the camera icon, nothing happens.

    Am I doing something wrong? It would be helpful to have a help file available as to how to handle this.

    BTW: I have three tables (so far) and LOVE the game. The only issue that I have is that I'm not that fond of the superheroes stuff. I'm all over Excalibur, but haven't really enjoyed Fantastic Four much. I'd love some updates to classic pinball games, or new content that isn't comic-book related.

  41. #41
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    Quote Originally Posted by FragU View Post
    I'm using an Asus Transformer Prime with ICS non-rooted, and have an issue with changing the views. Every time I touch the camera icon, nothing happens.

    Am I doing something wrong? It would be helpful to have a help file available as to how to handle this.

    BTW: I have three tables (so far) and LOVE the game. The only issue that I have is that I'm not that fond of the superheroes stuff. I'm all over Excalibur, but haven't really enjoyed Fantastic Four much. I'd love some updates to classic pinball games, or new content that isn't comic-book related.
    Have you launched the ball yet? I believe the camera view is locked while the launch camera is active. Once the ball is in play, you should be able to use the camera icon to change the view.

  42. #42
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    Default Sound issues on IPAD

    I am not able to get any sound to work on any of the tables that I have downloaded. I am using a IPAD 1 - latest software - the game works perfect except for the sound

  43. #43

    Default

    Quote Originally Posted by jimb View Post
    I am not able to get any sound to work on any of the tables that I have downloaded. I am using a IPAD 1 - latest software - the game works perfect except for the sound
    Thanks for letting us know! Someone reported having the same problem last week, I let the team know, hopefully we can figure out what's going on soon.

  44. #44

    Default

    I watched a video of the 3DS Zen Pinball and it seems to be running smoother than the iPad 1 version. I looked up the specs and I'm under the impression that the iPad, iPhone 4, and iPod Touch 4, should be capable of running just as smooth. I have been a bit disappointed with older models of the iOS devices not getting taken full advantage of and I'm hoping this won't be the case.

    Also on iPad 1, I noticed a glitch with Excalibur. Sometimes, when I hit the ball on the side of the middle ramp, it switches with the ball in play. Sometimes the ball in play gets stuck in the area with the ball in the middle of the playfield. This doesn't happen too often, but it has happened more than once. I also had to tilt the table in order to get the ball unstuck.

    Edit: Downloaded the update. The flippers seem smoother now and the glitch seems to be fixed, but I'm still getting the prompt asking for apple ID and password that has been mentioned on the iOS forum.
    Last edited by Brianvgplayer; 02-15-2012 at 06:07 AM.

  45. #45

    Exclamation Epic Quest

    I have downloaded Epic Quest 3 times and it doe snot appear active on list of boards? It still appears greyed out. How do I make it active so I can play it? I have an ASUS Transformer Prime.

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    Quote Originally Posted by atlantanorth View Post
    I have downloaded Epic Quest 3 times and it doe snot appear active on list of boards? It still appears greyed out. How do I make it active so I can play it? I have an ASUS Transformer Prime.
    i'm having the same problems on my galaxy tab 10.1 i got payment reciet from market place but unable to dl table

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    Quote Originally Posted by atlantanorth View Post
    I have downloaded Epic Quest 3 times and it doe snot appear active on list of boards? It still appears greyed out. How do I make it active so I can play it? I have an ASUS Transformer Prime.
    I'm having the same issue on g2x stock 2.3. I've DLed over wifi and 4g and have tried clearing the cache on the app to no avail.

  48. #48
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    Default Stuck on Table loading

    I am having the same problem as a previous poster. I am getting stuck on the table loading screen. I have let it sit there for quite some time with no luck. I am running a Transformer Prime 4.03 with latest firmware, no root .

    It was working great up until the last game update that I believe was earlier this week. I too have tried uninstalling, redownloading, rebooting with no luck. Otherwise it has been an awsome game.

    Thanks.

  49. #49
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    Quote Originally Posted by MarsRage View Post
    I am having the same problem as a previous poster. I am getting stuck on the table loading screen. I have let it sit there for quite some time with no luck. I am running a Transformer Prime 4.03 with latest firmware, no root .

    It was working great up until the last game update that I believe was earlier this week. I too have tried uninstalling, redownloading, rebooting with no luck. Otherwise it has been an awsome game.

    Thanks.
    Same as above, Transformer Prime, ICS, Rooted
    Sorcerers Lair worked until last update now gets stuck at loading screen.
    Tried clear cache and clear data but still same, wolverine table still works fine.
    Please fix and I promise i will buy some more tables :-)

  50. #50
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    Quote Originally Posted by AARPS View Post
    I'm having the same issue on g2x stock 2.3. I've DLed over wifi and 4g and have tried clearing the cache on the app to no avail.
    I can now do and play Epic Quest. Thx ZEN!

  51. #51

    Default Working after today's update

    Quote Originally Posted by atlantanorth View Post
    I have downloaded Epic Quest 3 times and it doe snot appear active on list of boards? It still appears greyed out. How do I make it active so I can play it? I have an ASUS Transformer Prime.
    AFter downloading the update today - the table now shows as active

  52. #52
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    Hello,

    I've installed the game but it remains stuck on the loading screen, no matter how long I wait.
    I'm using a Transformer Prime with latest firmware (ICS 4.0.3).

    I tried to reboot and I reinstalled the game, but I haven't been able to play so far :/

  53. #53
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    Quote Originally Posted by ma2t View Post
    Hello,

    I've installed the game but it remains stuck on the loading screen, no matter how long I wait.
    I'm using a Transformer Prime with latest firmware (ICS 4.0.3).

    I tried to reboot and I reinstalled the game, but I haven't been able to play so far :/
    I've downloaded the update and it's working fine now, thank you :-)

  54. #54

    Default

    The game has gotten a bit flaky since the last update.

    Epic Quest often doesn't end. When I lose my last ball it just sits there. The game is still running, but doesn't respond to input, unless I hit the back key, where I can resume or restart.

    It acts like the high score initials input dialog is running, but none is displayed.

    When I press the home button in the menu (the game's home button, not the android one), the game just quits at times, where usually it would take me to the home screen to choose a new table.
    Happy Zen Pinball Android Customer
    ASUS Transformer TF101

  55. #55
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    Default

    Just updated epic quest now working fine on my 10.1 tab thanks zen

  56. #56
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    Default

    I posted this in my own thread too but maybe you can help me here.

    I bought the Wolverine table but then my tablet crashed and I had to do a hard reset. The game automatically reinstalled but I know longer have my purchased table. I still have a receipt email but cant figure out how I can get the table back. Is there an answer? Much appreciated.

    Using ASUS Transformer TF101

  57. #57

    Default

    Quote Originally Posted by I AM 113 View Post
    I posted this in my own thread too but maybe you can help me here.

    I bought the Wolverine table but then my tablet crashed and I had to do a hard reset. The game automatically reinstalled but I know longer have my purchased table. I still have a receipt email but cant figure out how I can get the table back. Is there an answer? Much appreciated.

    Using ASUS Transformer TF101
    I'll look into it for you

  58. #58
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    Default

    Quote Originally Posted by BarbieBobomb View Post
    I'll look into it for you
    Thanks. If I can get the table back then I will definitely purchase more in the future. I love the game. I just wouldn't buy more if there was the possibility of losing them down the line. Never can trust technology :-P

  59. #59
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    Default Epic Quest

    ordered Epic Quest
    downloaded it multi times and it doesnt activate says download complete
    I have a Acer A500
    Adroid 3.2.1
    no customs settings

    All Fixed updated and good to go
    Last edited by Etalicus; 02-17-2012 at 07:12 AM.

  60. #60

    Default

    I'm on iPad 1, iOS 5.01.

    I noticed the very bottom of the screen is cut off on all tables when played in landscape (horizontal) mode. This is most troublesome with the Wolverine table since it makes the plunger meter harder to judge.

    I also like how the balls look better in Thor and Excalibur (haven't played Epic Quest yet) compared to earlier tables on iOS. Any plans to change the ball for earlier tables?

    There were complaints of preformance issues with Epic Quest on the iOS forum. Not sure how bad they are, since I don't have the table yet, but I found the framerate to be mostly stable on the other tables and the game plays great now that the input problem has been fixed. One thing is that, as I said, the 3DS version seemed to be a bit smoother, telling from videos I have seen, despite iPad 1 and iPod Touch 4 having higher specs, but it could be the video playing tricks on me.
    Last edited by Brianvgplayer; 02-17-2012 at 09:21 PM.

  61. #61
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    Default Epic quest

    the loot hole on Epic Quest when it shoots the ball to the left lane of the board the ball falls behind the monster target or punch target and gets stuck.

    I have all the boards and i am addicted to the game
    plays great on the Acer A100 7inch tablet rooted with honeybar hides the bar and stops notifications from getting in the way. Or accidently hitting the home or back button.

    Could you make the game use the full screen with this being used. like Netflix and you tube are able to.

    Thanks and great work guys and gals

  62. #62
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    Default

    If someone could PM me when they have an answer for me, that would be great. Just saying.

  63. #63
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    Default

    Quote Originally Posted by I AM 113 View Post
    If someone could PM me when they have an answer for me, that would be great. Just saying.
    i just re downloaded the game with no charge after i did a factory reset on my tablet it is all through the Google market for your device so you should be fine.

  64. #64
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    Quote Originally Posted by max69power View Post
    i just re downloaded the game with no charge after i did a factory reset on my tablet it is all through the Google market for your device so you should be fine.
    I could've sworn I tried that and it came up asking me to buy again but now that I double clicked on the table it just started downloading. Thanks. I feel dumb but like I said, I'm pretty sure I tried it before with no avail

  65. #65
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    Default Epic Quest stays greyed out

    I have downloaded Epic Quest 6 times (download succesfull) but it doesn't appear active on the list of tables? It stays greyed out. I have rebooted my tablet several times. How do I make it active so I can play it ? I have an ASUS Transformer TF101.

    I have received a confirmation of the payment.

    I like your Pinball game very much and want to buy more tables, but only if it works.

  66. #66

    Talking request

    I have the iconia a500. I tried plugging in a keyboard and tried a gamepad. Only the left flipper works on them. I would like to see support for gamepads and keyboards. Bluetooth keyboard would be cool too.

    Also sometimes Epic Quest hangs after a game. Sometime the game sits there after the last ball drains. Sometimes it hangs on the loading screen after a game.

    All in all one of my favorite pinball games for any digital platform.

  67. #67

    Default

    Quote Originally Posted by Pluto View Post
    I have downloaded Epic Quest 6 times (download succesfull) but it doesn't appear active on the list of tables? It stays greyed out. I have rebooted my tablet several times. How do I make it active so I can play it ? I have an ASUS Transformer TF101.

    I have received a confirmation of the payment.

    I like your Pinball game very much and want to buy more tables, but only if it works.
    Have you checked to see if you downloaded the latest update from android market? There was a previous post mentioning once they updated, the table appeared.

  68. #68
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    Default Epic Quest stays greyed out

    Quote Originally Posted by robotronjohn View Post
    Have you checked to see if you downloaded the latest update from android market? There was a previous post mentioning once they updated, the table appeared.
    Thank you robotronjohn, that did the trick

    I also would like support for a keyboard (Asus Transformer TF101 with Asus docking keyboard).

  69. #69
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    Default Pausing All The Time

    The game has been pausing itself at random almost nonstop ever since installing Epic Quest. It used to do it every so often on Thor and Excalibur but it has gotten to be almost nonstop with Epic Quest.. and has spread to the other games too. I tried uninstalling and re-installing and Sorcerer's Lair works great.. but as soon as I re-install Epic Quest, everything goes bad again. This isn't like lag or jittery game play... it literally pauses and goes to the pause screen. I have to click on Resume Game to go back to it and a lot of the time it instantly pauses again. Its almost impossible to play at this point.

    Model: Dell Streak 7
    OS: Android 3.2

  70. #70
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    Default

    Quote Originally Posted by BYTES007 View Post
    The game has been pausing itself at random almost nonstop ever since installing Epic Quest. It used to do it every so often on Thor and Excalibur but it has gotten to be almost nonstop with Epic Quest.. and has spread to the other games too. I tried uninstalling and re-installing and Sorcerer's Lair works great.. but as soon as I re-install Epic Quest, everything goes bad again. This isn't like lag or jittery game play... it literally pauses and goes to the pause screen. I have to click on Resume Game to go back to it and a lot of the time it instantly pauses again. Its almost impossible to play at this point.

    Model: Dell Streak 7
    OS: Android 3.2
    I'm having the exact same issue.
    Dell streak 7
    Android 3.2

  71. #71
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    Default freezes and crashes on Transformer TF 101

    Device: Transformer TF-101
    ROM: Stock OTA ICS update , unrooted

    Hi, all,

    I've had and enjoyed Zen Pinball for my transformer for a couple of months, now, and it ran remarkably smoothly until the ICS update was pushed out yesterday. Now, I get frequent but not constant lockups, freezes, and crashes. And, since this isn't your fault ( and the update has only been out for a day or so I didn't think it was fair to go to the market and 1- star you.

    Just wanted to let you all know that there are complaints in the market about this by other people as well.

    Let meow if you needed any more info.

    Thanks,

    Brian

  72. #72

    Default

    Same here, I got ICS on my Transformer today, and Zen is dead in the water as soon as a table loads. The screen goes black and it just quits to the desktop.

    As for the above mentioned OpenFeint issues. OpenFeint does that stuff in other games too. It's gotten to the point where a few games, such as Sentinel 3, have gone ahead and completely removed it from the game per user request.
    Happy Zen Pinball Android Customer
    ASUS Transformer TF101

  73. #73
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    Default ics tf101 crash issue

    So i was having the same problem as the previous posts, i also unistalled nd reinstalled and was still having the same issue, then i powered down and rebooted my transformer tf101 and tried launching pinball and it worked, not sure if it will work for others but worth a shot.

  74. #74
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    Default

    Transformer Prime (Dock disengaged)

    4.0.4 Android

    THD Version

    Home buttons always on the bottom in of landscape mode. When holding the tablet in portrait mode home button bar will create a dead zone for paddles.

    Epic Quest:
    Pause game, wait for screensaver to activate, return to game -> music is crashed and will endlessly repeat the first 3 seconds of sound you hear when entering the pause menue.

    Menu button is displayed but has no function. Tap repeatedly during boot process to crash game.

  75. #75
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    Default Prime .21 update

    since updating my tf201 to the new firmware .21 all the tables now crash when loaded. I have tried deleting the data which fixed this after the last firmware update but it does not fix it this time. Any suggestions?

  76. #76
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    Default stuttering on htc one x

    Hi

    I have just got hold of a new HTC one x phoned running Android 4 ice cream.

    This phone has a quad core processor and tegra 3 so I thought it would be able to run Zen pinball with no problems. However, the game stutters constantly making it unplayable. This is trying the first free table.

    In fairness other games are also stuttering like fruit ninja but ones like shadowrun are fine. So this could be a firmware thing or it could be games need to be updated to run on tegra 3

    My current software revision is 1.26.401.2

    Antony

  77. #77
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    Default

    Quote Originally Posted by gourry2006 View Post
    Hi

    I have just got hold of a new HTC one x phoned running Android 4 ice cream.

    This phone has a quad core processor and tegra 3 so I thought it would be able to run Zen pinball with no problems. However, the game stutters constantly making it unplayable. This is trying the first free table.

    In fairness other games are also stuttering like fruit ninja but ones like shadowrun are fine. So this could be a firmware thing or it could be games need to be updated to run on tegra 3

    My current software revision is 1.26.401.2

    Antony
    Same here on my One X.
    Ran fine on my Asus TFP which uses the same Tegra3 chip.

  78. #78

    Default

    I'll let the team know, thanks for the reports.

  79. #79
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    Default

    Quote Originally Posted by rbn View Post
    Same here on my One X.
    Ran fine on my Asus TFP which uses the same Tegra3 chip.
    Update on this. I've just had a software upgrade on phone and it solves the stuttering. It could still do with some optimisation but now perfectly playable.

  80. #80

    Default

    Awesome!!!

  81. #81
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    Default

    Quote Originally Posted by gourry2006 View Post
    Update on this. I've just had a software upgrade on phone and it solves the stuttering. It could still do with some optimisation but now perfectly playable.
    Lucky you, it still shutters for me on HTC One X with the latest firmware (1.29.401.11) while playing the free table. I have all the tables on ipad, xbox and ps3, no problems there, of course.

    Any suggestions how it can be improved or is HTC One X with Tegra 3 not enough for this game?

  82. #82
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    Exclamation My all play was gone

    oh come on my whole work is gone on HTC ONE X when playing epic quest (I was level 36) let me explain a little bit:
    The battery is finished and of course phone shut down suddenly then I reopened the phone and the game but what the ?.. my all levels were gone to nowhere I did all things to bring it back but nothing happened please help me about that terrible situation when I open the game now it starts with level 1 again damn thing...
    I WANT MY LEVELS BACK !!!

    HTC ONE X
    ANDROID 4.0.3

  83. #83

    Default

    The entire game has been really flaky since the game update right after Epic Quest came out.

    -Constant crashes. The game just seems to leak like crazy and gets worse performance and stability wise with each play through.

    -Ball physics get messed up:

    -no matter what tons of velocity to the left, barely any in any other direction. This is fun when you get multiball, and all 3 immediately drain to the left!

    -Ball won't go up ramps, or go more than halfway up the table during long sessions, like the table angle changed, or it just can't gain any upward velocity.

    -Ball will bounce off phantom objects

    -Ball will go insanely fast for no reason. This makes the ball fall off ramps midway through their trip, and get stuck in parts of the table where it shouldn't be able to go in the first place.

    -Camera Angle no longer stays set over multiple playthroughs of the same table, like it did in previous versions.

    etc...

    The Epic Quest table itself is also very unstable. The cannon gets messed up all the time and dumps the ball in the wrong direction (or behind the smash sign, stuck forever). The jarring, and un-needed camera cuts can't keep up with the ball.

    It's been months now without any updates. Hopefully soon these things start to be addressed.
    Happy Zen Pinball Android Customer
    ASUS Transformer TF101

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    Default Asus Transformer Pad crashing hard

    Got a Trandformer Pad tf300t and installed zen pinball thd, has no issues for a few days. Then asus sent an update out build 9.4.3.30 and the game now locks up and then the tablet reboots (see pic, about 10 -15 seconds after the tablet freezes in picture the tablet reboots). I have rebooted the tablet, uninstalled and reinstalled the game and the problem still exists.

    tf300t.jpg

    Asus Transformer Pad tf300t - Stock
    Android Version 4.0.3
    US Build 9.4.3.30
    not rooted
    Last edited by havoc; 06-23-2012 at 11:32 PM.

  85. #85

    Default

    Quote Originally Posted by havoc View Post
    Got a Trandformer Pad tf300t and installed zen pinball thd, has no issues for a few days. Then asus sent an update out build 9.4.3.30 and the game now locks up and then the tablet reboots (see pic, about 10 -15 seconds after the tablet freezes in picture the tablet reboots). I have rebooted the tablet, uninstalled and reinstalled the game and the problem still exists.

    tf300t.jpg

    Asus Transformer Pad tf300t - Stock
    Android Version 4.0.3
    US Build 9.4.3.30
    not rooted
    With Asus you never know. They send out horrible firmware that breaks everything. Then send out the fix that breaks everything else soon after! Good hardware, crap firmware. Try finding Zen on the apps screen and clearing out the program's cache. You do a long touch on it, and then drag it to the top of the screen where it says APP INFO.

    ---

    I think the ball issues I mentioned above may be tied to the frame rate. The lower it goes, the crazier the physics get.
    Happy Zen Pinball Android Customer
    ASUS Transformer TF101

  86. #86
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    Default

    Quote Originally Posted by MrDaaark View Post
    With Asus you never know. They send out horrible firmware that breaks everything. Then send out the fix that breaks everything else soon after! Good hardware, crap firmware. Try finding Zen on the apps screen and clearing out the program's cache. You do a long touch on it, and then drag it to the top of the screen where it says APP INFO.
    Thanks it seems that clearing the cache has stopped the crashing. I have played some and it has not happened yet. Not sure why the cache would cause what I would assume was a kernel panic. Why else would the OS crash and reboot?

  87. #87
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    Default Nexus 7 menu bar

    Quote Originally Posted by Solitude View Post
    If you're having a technical issue such as poor performance, force closing, etc., please post the following information here:
    - The symptoms and their frequency (always, occasional, etc.)
    - The model of your hardware (e.g., Motorola Xoom)
    - The version of Android you are running (e.g., 2.3.4)
    - Anything else we should know (rooting, custom ROM, etc.)

    There are a lot of different devices out there that all behave a little differently, so we appreciate your help in tracking down these problems!

    While playing in portrait mode, the on screen menu bar remains in landscape mode, instead of dropping to the bottom of the screen (and then hopefully going into ghost dot mode). So, the menu bar is taking up space (and active to touches) while playing.


    Nexus 7
    4.11
    Rooted, stock software.

  88. #88
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    Default

    I agree with zk0sn1, it's annoying in portrait mode. Zen Pinball rotates internally, the app itself is always in landscape mode. But please don't just replace internal rotation with Android rotation. Internal rotation is really great when plugged to the external display via HDMI, as Android forces landscape mode and cuts the app bar to make it native 720p resolution. See my thread about it.

    Pinball Arcade uses Android rotation, so it's not possible to play it in portrait mode on external display, Zen Pinball with internal rotation is great in this configuration but problematic for most of the users in the standard portrait mode. Combine these 2 features and it will be perfect for all the use cases.

  89. #89
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    Default Nexus 7 cont

    Quote Originally Posted by CrazyCoder View Post
    I agree with zk0sn1, it's annoying in portrait mode. Zen Pinball rotates internally, the app itself is always in landscape mode. But please don't just replace internal rotation with Android rotation. Internal rotation is really great when plugged to the external display via HDMI, as Android forces landscape mode and cuts the app bar to make it native 720p resolution. See my thread about it.

    Pinball Arcade uses Android rotation, so it's not possible to play it in portrait mode on external display, Zen Pinball with internal rotation is great in this configuration but problematic for most of the users in the standard portrait mode. Combine these 2 features and it will be perfect for all the use cases.

    Even more perfect would be for the android menu bar to disappear while actively playing a table. It's completely unnecessary to be displayed. The menu bar only needs to be displayed while a game menu is open (or while paused). This would at least make the landscape menu bar in portrait mode more of a cosmetic problem.

    Thanks for this great game, which I've spent way too much time playing on Xbox Live, so now with my N7 tablet I can take it with me. Now I wish all the tables were available...The avengers is really clever (hint).

  90. #90
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    Default

    There is no way to completely disable system bar or make it disappear in default Androids. There is API for lights out mode so that clock is hidden and buttons become dots (like when you watch video on YouTube in full screen mode).

    CyanogenMod has an option to hide system bar when lights out mode is on to increase the screen space.

    ASUS Transformers have an option to lock the system bar to avoid pressing buttons by accident while playing.

    Nexus 7, being stock Android has neither of these options, unfortunately.

  91. #91
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    Default Asus Infinity Issues

    I have the new Asus Infinity running ICS. Main game loads fine but when loading the table (Dragon's Lair), the loading screen is displayed for a few seconds and then the program crashes and closes. I have tried the clear cache trick and that only occasionally works (maybe 1 out of 5 or 6 times) so it is not a reliable solution.

  92. #92
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    Default

    Quote Originally Posted by CrazyCoder View Post
    There is no way to completely disable system bar or make it disappear in default Androids. There is API for lights out mode so that clock is hidden and buttons become dots (like when you watch video on YouTube in full screen mode).

    CyanogenMod has an option to hide system bar when lights out mode is on to increase the screen space.

    ASUS Transformers have an option to lock the system bar to avoid pressing buttons by accident while playing.

    Nexus 7, being stock Android has neither of these options, unfortunately.

    Youtube goes full screen during video playback. No menu or menu dots. That's what I was referring to. Hopefully it's not a special youtube feature no one else can use.


    (But either way the landscape menu bar while playing in portrait mode gots to go as my Savannah colleagues would say.)

  93. #93
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    Default

    Quote Originally Posted by zk0sn1 View Post
    While playing in portrait mode, the on screen menu bar remains in landscape mode, instead of dropping to the bottom of the screen (and then hopefully going into ghost dot mode). So, the menu bar is taking up space (and active to touches) while playing.


    Nexus 7
    4.11
    Rooted, stock software.
    I would really like to know if this will be fixed in the future and if there will be an option to move the special activator (check mark button). I love this game but I won't buy any more tables until portrait mode gets fixed because it's no fun this way

  94. #94
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    Default Problem starting APP since update 12/07/2012

    There seems to be a problem with my Xoom Family Edition running on ICS 4.01.

    Everytime i'll try to start it, it shortly shows the login-screen of swam, and switches to black screen, showing login-Screen again in an endless loop. No actions will seem to stop it except for quitting the app by back button.

    Any other version before was running fine!!


    Edit: Found it, "dont keep activities" under dev's options was enabled!" Thanks!
    Last edited by donald24; 12-07-2012 at 04:27 PM.

  95. #95
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    Default

    Any news about a menubar fix (portrait mode)?

  96. #96

    Default

    Quote Originally Posted by SAK View Post
    Any news about a menubar fix (portrait mode)?
    We have an update coming soon, I'm not sure what the full patch notes are yet, but we'll see shortly

  97. #97
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    Default Epic Quest issues

    Quote Originally Posted by Solitude View Post
    If you're having a technical issue such as poor performance, force closing, etc., please post the following information here:
    - The symptoms and their frequency (always, occasional, etc.)
    - The model of your hardware (e.g., Motorola Xoom)
    - The version of Android you are running (e.g., 2.3.4)
    - Anything else we should know (rooting, custom ROM, etc.)

    There are a lot of different devices out there that all behave a little differently, so we appreciate your help in tracking down these problems!
    I have experienced what a previous poster wrote about Epic Quest deleting all game data by getting into a situation where all game data is lost, by repeating the steps to get the game paused, return to hit, hear two tracks of music and then upon launching the game again the data is erased.

    However, I have a few issues with Epic Quest that I have not seen reported.

    -During battle mode with monsters, there are times EACH battle that when performing a dodge or parry, the display reads that a dodge/parry was performed, but it does not restart the 10 second clock. Happens every game, almost every battle.
    -During battle mode, if the display is reporting a dodge (as an example), any hits to the bumpers do not add incremental seconds to the 10 second counter as long as the display is reporting something (like reporting that a dodge was performed, or a strike was performed and hit points lost). Sometimes 3-10 seconds go unregistered. As long as the display is reporting something, no credit is given. I found a work around is to hit both flippers simultaneously to end the reports so the display returns to the battle timer.
    -I believe the hole on the right by the launcher that starts a series of battles is called the cave? There is a problem with it. 25% of the time, it dumps the ball right down the middle hole of the table when a battle begins, with no chance of hitting it with either the left or right bumper. I know this is not an intended consequence of the developers, because this never happens 100% of the time while playing PBFX2 on XB360.
    -Something about the physics and response time is off with Epic Quest for THD. On XB360, it is quite easy to hit the sword ramp almost 80% of the time with the right timing, and hard to hit the Dodge orbits and cave hole a great deal of the time. The converse is true on the THD version. The dodge orbits can be hit about 95% of the time with a huge segment of the paddles and the cave shot can be achieved about 40% of the time. However, One of the most rare shots in the game, is the Sword ramp, which can only be achieved about 10% of the time, and only with lucky timing when the ball has been slowed. It is almost a luck shot, instead of a skill shot or regular occurring shot. Additionally, a smash hit can almost be achieved about 90% of the time without any regard to placement of the ball one the flipper. Most of the time, I beat monsters in battle with Smash shots versus Sword shots at a rate of 15:1, which I don't think was intended by the developers. That has not been my experience on the XB360.
    -Sometimes during battles, hits by either the sword ramp or smash target are not recorded. And conversely, sometimes a hit to the Knight is recorded by an enemy even though there is more than 1 second left on the timer. In fact, it occurs with almost one battle every game where I am hit by the enemy then a couple seconds later it records another hit with even 9 seconds on the clock.
    -The ball launcher positioning is kind of random in terms of determining the velocity the ball will have when it reaches the top flipper. I can consistently (as an example) put the face on the launcher so just the two K9 teeth or barely showing, and the launcher does not deliver an consistent experience after it reaches the top ramp and top left flipper. This is not consistent with what occurs on XB360, as a perfectly launched ball will always deliver the same effect. The reason this is important, is because on the docked Asus TF300T, you cannot see the ball leave the skill shot area as it approaches the top flipper and thus determine what speed it will approach the top left flipper to hit the orcanium ramp. The skill shot is reduced to a luck shot, which is disappointing.

    Let me conclude by saying, that I love this table. It is one of my favorites and it is exciting, but by limiting shots like the sword ramp to luck shots, reduces the value of game play. I hope you find ways to fix these areas and bring game play up to the level it is on the XB360. Great work, and please let's see the new Avenger tables on the THD emulator.

    Sincerely,
    Steve

  98. #98
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    Exclamation Portrait view issues after recent update.

    Since the recent update when I hold my tablet in portrait mode the app does not display correctly. You are only able to view half the app no matter if you are in the menu or the game. Before the update I didn't have this issue.

    I'm using an Asus Transformer TF700T running Android 4.1.1 unrooted stock rom.

  99. #99

    Default

    Quote Originally Posted by innate View Post
    Since the recent update when I hold my tablet in portrait mode the app does not display correctly. You are only able to view half the app no matter if you are in the menu or the game. Before the update I didn't have this issue.

    I'm using an Asus Transformer TF700T running Android 4.1.1 unrooted stock rom.
    Whoa, weird! I'll look into it for you!

  100. #100
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    hello

    - The symptoms and their frequency (Standard quality Runs great ,Enhanced quality fps drops very low )
    - The model of your hardware (Toshiba Thrive 10.1)
    - The version of Android you are running (4.1.2)
    - Anything else we should know (rooted, Cyanogenmod 10)

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