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Thread: Technical Issues? Post Here

  1. #201
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    hello

    - The symptoms and their frequency (Standard quality Runs great ,Enhanced quality fps drops very low )
    - The model of your hardware (Toshiba Thrive 10.1)
    - The version of Android you are running (4.1.2)
    - Anything else we should know (rooted, Cyanogenmod 10)

  2. #202
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    Quote Originally Posted by innate View Post
    Since the recent update when I hold my tablet in portrait mode the app does not display correctly. You are only able to view half the app no matter if you are in the menu or the game. Before the update I didn't have this issue.

    I'm using an Asus Transformer TF700T running Android 4.1.1 unrooted stock rom.
    Same problem here when I tested with both a TF700T (same configuration) and an Acer Iconia A700 (4.1.1). Maybe this is tied to the full HD resolution of both tablets ?

    Still plays great in landscape mode (I think it is actually even smoother with this latest version)

  3. #203
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    I have seen a bug on epic quest. When you shoot into the cave the ball just kind of gets stuck and you have to actually nudge for it to fall into the hole. Without doing that it just seems to reset itself and launches it back into play from the plunger. Missed having a lot of shots to the cave being counted. Playing on Android Droid RAZR Maxx

  4. #204
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    Default epic quest issue after update

    Same here. Since New update, ball gets stuck at the mouth of the cave and makes it very difficult to get monster. You have to nudge table to get it in. Pain in the butt. Please fix. Playing on ASUS transformer.
    Last edited by nkjue; 12-21-2012 at 03:54 AM.

  5. #205
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    Default Sound Effects Clipping.....

    Since the latest update, I have noticed that the sound effects, (speech) are clipped and don't play the full wording....

    It hard to notice when playing, but I have heard it on various tables (Hulk and Sorcerers Lair for certain), but its clearer on the menu screen, when you choose a table and the name is spoken, the last bit is missing, i.e

    X-m....
    Civil....
    Ghost Rid....
    World War Hu....
    The Aveng.....
    Captain Am.....
    Fantasic F....
    Wolveri....
    Epic Q....

    Blade and Thor sound Ok, probably as they are so short, and Sorcerers Lair sounds fine too....

    This is on a Xoom running Jellybean 4.1.2....

  6. #206
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    Default Screen sensitivity problem within program

    Problem: Screen sensitivity is VERY bad within the program. I have to push super hard to get the screen to register my touch -- far harder than I have to push for the screen to register when the game is not up. This applies not only to the pinball screen, but also to the in-game menu. It makes it practically impossible to play. I've found that only swiping realistically gives me a chance to have flippers recognize my actions in time, but swiping can't be done rapidly.

    The sensitivity issue only affects the program itself. Sensitivity outside of the program, such as the Nexus 4's dynamic buttons for Back, Home, etc, that are placed at the edge of the game screen, do not require any extra pressure. Sensitivity is also just fine when using other apps and the Jelly Bean menus generally.

    I've experienced this same problem once before in another game named Royal Revolt which is also graphically rich. Thinking it could be my hardware, I called Google, and they said that the issue I've described is a software one that the developer would need to fix. Had it been my hardware, the touchscreen sensitivity would be problematic uniformally.

    Phone: LG/Google Nexus 4.
    It is running Jelly Bean (4.2.1)
    Stock installation.

  7. #207
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    Video mode on paranormal the DMD display is way oversized and you can only see about 1/4 of the video mode. Scaling is off, makes playing the video mode impossible. Playing on Droid RAZR Maxx

  8. #208

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    Thanks for the reports everyone, I will make sure the team sees them

  9. #209
    Senior Member MarkItZeroSmoky's Avatar
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    Default Weird trophy/achievement glitch....

    I was playing parnormal this past weekend, and locked some balls in the reel....I then of course put a ball in the cube to start multiball. The little trophy/cheevo box didn't pop, & I really didn't think anything of it, till I went & looked through the cheevo list. It showed up in the zen game menu for cheevos, but not in the swarm menu for same catagory. Also, it then showed that I achieved the blade table "cathari treasure" trophy, & ghost rider "crowd pleaser" trophy even though I had yet to even play those tables. (i own em, just hadn't played em yet) also, this was the zen game menu, not the swarm menu. Swarm menu only shows the trophies I got from sorcerer's lair & Wolverine. (which is correct, those are the only ones I've earned so far) however, once I backed out, & came back on, they were gone (unearned trophies,& the paranormal multiball trophy.) problem now is (frequency) every other time I exit & enter, they show back up. Then they disappear again!

    I also believe chupacbra dizzy mode isn't working, I've put the eyes in the holes, but the mode doesn't start. (its been awhile since I played this table, I thought all ya had to do was get both eyes in the holes, I might be mistaken lol)

    I also tried uninstalling & redloading the game & all tables, but its still showing the trophies. Then they disappear & reappear! Lol

    I'm playing on HTC EVO 4g LTE. I'm running android version 4.1.1 jelly bean. Software version 3.15.651.16 710 RD.
    Last edited by MarkItZeroSmoky; 01-03-2013 at 02:19 AM.

  10. #210
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    Default Paranormal Bugs

    I noticed a couple of bugs while playing Paranormal yesterday. First off, when starting the dmd minigame (chasing the croc through the sewers) the display is only showing the upper lefthand corner of the dmd. This basically makes this mode impossible to play.

    Secondly, I started multiball without a ball locked in the film reel and the mode started with a ball floating around on the table, like normal. The problem is that a second ball never appeared on the play field and after the floating ball disappeared the table was frozen, even after tilting. I'm on a Samsung Galaxy SIII.
    Last edited by Bearded_Warrior; 01-04-2013 at 01:33 AM.
    PSN: Bearded_Warrior

    Table Wishlist: Lord of the Rings, God of War, Final Fantasy VII, The Legend of Zelda, and Marvel's Archangel.

  11. #211
    Senior Member MarkItZeroSmoky's Avatar
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    Quote Originally Posted by Bearded_Warrior View Post
    I noticed a couple of bugs while playing Paranormal yesterday. First off, when starting the dmd minigame (chasing the croc through the sewers) the display is only showing the upper lefthand corner of the dmd. This basically makes this mode impossible to play.

    Secondly, I started multiball without a ball locked in the film reel and the mode started with a ball floating around on the table, like normal. The problem is that a second ball never appeared on the play field and after the floating ball disappeared the table was frozen, even after tilting. I'm on a Samsung Galaxy SIII.
    Seems this tables full of em, iOS has em too, from what I read. You havin any issues with the trophies afterwards?(see post above yours) i had no issues till I played this table.

  12. #212
    Senior Member Bearded_Warrior's Avatar
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    Quote Originally Posted by MarkItZeroSmoky View Post
    You havin any issues with the trophies afterwards?(see post above yours) i had no issues till I played this table.
    Yeah, actually. I didn't notice it until I read your post, but I went back and checked and sure enough there's trophies listed in the Zen menu that it says I have that I really don't. Weird.
    PSN: Bearded_Warrior

    Table Wishlist: Lord of the Rings, God of War, Final Fantasy VII, The Legend of Zelda, and Marvel's Archangel.

  13. #213
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    Default paranormal table video mode bug

    I would like to point out a bug I found on Pinball HD Paranormal Table. The video mode screen doesn't show correctly. Game is zen pinball hd and it's downloaded from Google play. I have tried different settings but no avail.

    Hardware is Nexus 7 Tablet with latest android software 4.2.1 "jelly bean".

    Ps. Your fans certainly would like to see a pc version of Zen Pinball. Steam market would be a great distribution channel for it. People would really appreciate a great graphics and game play on Pc hardware.

    my favorite tables are Paranormal, mars and el Dorado (all on PS3 vversion)

  14. #214
    Senior Member shogun00's Avatar
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    Quote Originally Posted by icemint View Post
    Ps. Your fans certainly would like to see a pc version of Zen Pinball. Steam market would be a great distribution channel for it. People would really appreciate a great graphics and game play on Pc hardware.
    They already have Pinball FX 2 available for Windows 8.

  15. #215
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    Quote Originally Posted by shogun00 View Post
    They already have Pinball FX 2 available for Windows 8.
    I would love to buy it for windows 7!

  16. #216
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    Default Rotate problem

    Hi there.. I use an android tablet Acer tegra3 1920*1200 10,2" screen. Since the Last update the Pinball bug when I rotates my tablet (vertical in place of horizontal). The screen is cut in half, one part black and one part with only a portion of the table. It worked fine before the update. I redownloaded all the Pinball but same result.
    Have a nice day.

  17. #217

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    Quote Originally Posted by Madval View Post
    Hi there.. I use an android tablet Acer tegra3 1920*1200 10,2" screen. Since the Last update the Pinball bug when I rotates my tablet (vertical in place of horizontal). The screen is cut in half, one part black and one part with only a portion of the table. It worked fine before the update. I redownloaded all the Pinball but same result.
    Have a nice day.
    Thanks! We're working on a fix!

  18. #218
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    Default portrait mode screen cut in half

    I have an Asus transformer prime tf700t with android 4.1.1. Zenpinball worked fine until last update now i cant play in portrait view . The game only displays on half the screen. Works fine in landscape. I attached a screen shot.
    Attached Images Attached Images

  19. #219
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    Default Problems with some games

    Hi Barbie,

    I switched over from Zen THD to Zen HD on Android. Playing on Asus TF300. I wanted to let you know there are some errors in some of the games.

    In Paranormal, there are problems with the dot matrix display while in video mode. the dot matrix is zoomed in, so you cannot see the alligator man running down the path. The same zoom in problem exists in mini game mode in the haunted house. It is not a big deal in that mode, but it is for video mode.

    In Epic Quest, the right cave sink hole is broken. It basically gets the ball frozen when you enter it, and you cannot use it to activate the missions there, or for using a potion during a mission or for any other reason. It makes the game unable to complete.

    However, I want to say that with the new fx mode on standard, it fixed many of the FPS frame rate problems that were inherent with THD even when using a Tegra 3 device with all four cores in use. Plus, many of the bread and butter ramp shots that were not attainable because of the frame rate problem, are now possible (before, it was like the paddles had dead zones that under-shot or over-shot the ramps). Kudos.

    Please have the team continue to fix the current problems, and this will again be the killer app.

    Thanks.

  20. #220

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    Thanks guys, I'll be sending these reports to the team as always

  21. #221
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    Default epic quest and hulk

    Quote Originally Posted by BarbieBobomb View Post
    Thanks guys, I'll be sending these reports to the team as always
    Hi Barbie, I forgot three more errors in epic quest. In multi ball, when the outer lanes are lit, it does not reward extra ball when going down the lane. Also, the smash target graphic is not ask there. Lastly, you no longer see the ball when launching ball to hit with top left flipper to get magic scroll.

    On hulk, 95% of time right lane kick back launches ball into left lane kick back. I don't think that was intended since thirds is not the case on fx2.
    Thanks.

  22. #222
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    Default slow on galaxy tab 2

    Hi there,
    i have a litte problem with the fps (I think only 18-22 fps, its not lagging but its fells kind of slow) when i run the tables by higher quality.
    I have a galaxy tab 2 10.1, android 4.0.3, rooted, @chainfire3D v3.3 used plugin NVIDIA
    Although, I scored #21 all-time @paranorma
    and have the same problems as themosh
    "In Paranormal, there are problems with the dot matrix display while in video mode. the dot matrix is zoomed in, so you cannot see the alligator man running down the path. The same zoom in problem exists in mini game mode in the haunted house. It is not a big deal in that mode, but it is for video mode.

    In Epic Quest, the right cave sink hole is broken. It basically gets the ball frozen when you enter it, and you cannot use it to activate the missions there, or for using a potion during a mission or for any other reason. It makes the game unable to complete."
    Btw.
    Your Tables rules, when we can expect more(not marvel tables^^)?
    Last edited by KoDuke; 01-15-2013 at 09:37 PM.

  23. #223

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    Quote Originally Posted by KoDuke View Post
    Hi there,
    i have a litte problem with the fps (I think only 18-22 fps, its not lagging but its fells kind of slow) when i run the tables by higher quality.
    I have a galaxy tab 2 10.1, android 4.0.3, rooted, @chainfire3D v3.3 used plugin NVIDIA
    Although, I scored #21 all-time @paranorma
    and have the same problems as themosh
    "In Paranormal, there are problems with the dot matrix display while in video mode. the dot matrix is zoomed in, so you cannot see the alligator man running down the path. The same zoom in problem exists in mini game mode in the haunted house. It is not a big deal in that mode, but it is for video mode.

    In Epic Quest, the right cave sink hole is broken. It basically gets the ball frozen when you enter it, and you cannot use it to activate the missions there, or for using a potion during a mission or for any other reason. It makes the game unable to complete."
    Btw.
    Your Tables rules, when we can expect more(not marvel tables^^)?
    We'll be announcing out next project in a few weeks!

  24. #224
    Senior Member MarkItZeroSmoky's Avatar
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    Quote Originally Posted by BarbieBobomb View Post
    We'll be announcing out next project in a few weeks!
    There she goes...teasing us again! Lol

    Come on Barbie....throw us a hint!

  25. #225

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    Quote Originally Posted by MarkItZeroSmoky View Post
    There she goes...teasing us again! Lol

    Come on Barbie....throw us a hint!
    No way, man! I don't want to ruin the surprise, it's gonna be epic!

  26. #226
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    The recent update did not correct the portrait problem.

  27. #227

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    Quote Originally Posted by innate View Post
    The recent update did not correct the portrait problem.
    Yep, still working on it.

  28. #228
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    Quote Originally Posted by BarbieBobomb View Post
    No way, man! I don't want to ruin the surprise, it's gonna be epic!
    And before someone reads too much into this, no, it has nothing to do with the company that made Jill of the Jungle.

  29. #229
    Senior Member MarkItZeroSmoky's Avatar
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    Quote Originally Posted by innate View Post
    The recent update did not correct the portrait problem.
    I see the update....is there a list of issues fixed? Thanks in advance...

  30. #230

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    Quote Originally Posted by MarkItZeroSmoky View Post
    I see the update....is there a list of issues fixed? Thanks in advance...
    Nothing major, just an update to fix a couple of incompatibility issues with certain devices.

  31. #231
    Member iCub's Avatar
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    Default Major Stability Issues

    Since the update from THD to just HD, I have run into lots of problems on my Acer Iconia A100 (Stock ICS).

    The app often crashes when the table has just loaded and is in attract mode, resulting in a dump back to desktop. This is particularly common on tables with "intros" like Civil War and Avengers but also happens a lot on WW Hulk.

    Immediately playing the game after a cold boot of the tablet allows me to play the tables, but if I exit the app and go back to it later in the day then its back to crashing. Sometimes the table doesn't even finish loading before being booted back to the desktop. Equally, if I cold boot the tab but don't play the game immediately, then the crashing occurs when I do load it up.

    I have tried reinstalling the app and redownloading all tables, wiping the app cache before each play and even terminating any background apps; all to no avail.

    The old THD version of the game was rock solid; probably the most stable of any of my Android games. Hopefully these issues are just teething troubles as you add support for more devices.

    The latest update released a couple of days ago made no difference to the above issues.

  32. #232

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    Quote Originally Posted by iCub View Post
    Since the update from THD to just HD, I have run into lots of problems on my Acer Iconia A100 (Stock ICS).

    The app often crashes when the table has just loaded and is in attract mode, resulting in a dump back to desktop. This is particularly common on tables with "intros" like Civil War and Avengers but also happens a lot on WW Hulk.

    Immediately playing the game after a cold boot of the tablet allows me to play the tables, but if I exit the app and go back to it later in the day then its back to crashing. Sometimes the table doesn't even finish loading before being booted back to the desktop. Equally, if I cold boot the tab but don't play the game immediately, then the crashing occurs when I do load it up.

    I have tried reinstalling the app and redownloading all tables, wiping the app cache before each play and even terminating any background apps; all to no avail.

    The old THD version of the game was rock solid; probably the most stable of any of my Android games. Hopefully these issues are just teething troubles as you add support for more devices.

    The latest update released a couple of days ago made no difference to the above issues.
    Thanks-- I'll let the team know what's up.

  33. #233
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    Default Displays incorrectly on acer A700

    Hello; Ive played this excellent game on my Samsung Note, , Wife's Ipad, and other 1280x800 tablets all good.

    I recently purchased an ACER A700 with the 1920x1200 display, when you rotate the tablet vertical, the screen is shifted to the left 1/2 of screen. and you cant play it. I suspect that's due to the increased screen resolution. Is there plans to update to have it display correctly? Worked fine in the New Ipad.

    I rather play in vertical orientation so the table if fully displayed.

    Thank you

    Tried running with ICS and currently using Jelly Bean, same results. All factory OS updated installed.

  34. #234

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    Quote Originally Posted by Kosmo View Post
    Hello; Ive played this excellent game on my Samsung Note, , Wife's Ipad, and other 1280x800 tablets all good.

    I recently purchased an ACER A700 with the 1920x1200 display, when you rotate the tablet vertical, the screen is shifted to the left 1/2 of screen. and you cant play it. I suspect that's due to the increased screen resolution. Is there plans to update to have it display correctly? Worked fine in the New Ipad.

    I rather play in vertical orientation so the table if fully displayed.

    Thank you

    Tried running with ICS and currently using Jelly Bean, same results. All factory OS updated installed.
    Thanks--we are working on a fix

  35. #235
    Member iCub's Avatar
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    Quote Originally Posted by BarbieBobomb View Post
    Thanks-- I'll let the team know what's up.
    My problems with crashing have been cured with yesterday's update that added the video trailers. Thank you very much; that is some fast response.

  36. #236
    Senior Member MarkItZeroSmoky's Avatar
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    Default recent update 1-16-13

    Quote Originally Posted by BarbieBobomb View Post
    Nothing major, just an update to fix a couple of incompatibility issues with certain devices.
    Well I don't know what ya guys did....it certainly wasn't just adding in the trailer thingy....which I don't even see, probably cause I already own em all, lol, but it seems to have gotten a lot clearer/crisp graphic wise. I can see the table better, can follow the ball better, hit shots better now. The fps seems improved, I barely had any lag/stutter in the couple games I played. And I expect a little on occasion when alots goin on during a game, it is just a cellphone after all. Overall its improved what was already running fine in my mind anyway. Thanks guys!

    Runnin on HTC EVO 4g LTE on jellybean.
    Last edited by MarkItZeroSmoky; 01-19-2013 at 11:06 AM.

  37. #237
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    Default Asus Pad

    Asus Transformer Pad TF700T on JB latest firmware 10.4.4.25 (But experience same issue on previous firmware).

    Game plays awesome on landscape for most maps (some graphical issues that I have noticed on Paranormal), but the main issue I am having right now is that I am unable to play in portrait mode! The touch on the screen responds appropriately (left side tap moves left flipper, right side tap moves right flipper), but the image is shifted too far to the left and I can only see half of the table.

    Edit: this is the case for any and all tables

    screenshot.jpg

  38. #238
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    Unhappy

    Quote Originally Posted by iCub View Post
    My problems with crashing have been cured with yesterday's update that added the video trailers. Thank you very much; that is some fast response.
    Oops! Sorry Barbie, I spoke too soon. All the problems are still there to a greater or lesser degree. Still lots of crashing on table first appearing on screen. Worst offenders are Thor, Avengers, Civil War (worst of all), Fantastic 4 it would seem, though it also happens sometimes on Sorcerers Lair too.

    Definitely better after a reboot, but only on the first use of the game; after that, it's pot luck as to whether it will work or not.

    Strikes me that it could be a buffering issue to do with the sound or gfx, but that is just a hunch.

  39. #239
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    Default Swarm

    Hi Barbie,

    I had a real wizard's game last night. Over 3 billion on Avengers.But Swarm only gave credit for 2+ billion. Is there a cap on scores, or mayber a bug?
    I took some screen shots to prove it.
    Thanks.

  40. #240

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    Quote Originally Posted by themosh View Post
    Hi Barbie,

    I had a real wizard's game last night. Over 3 billion on Avengers.But Swarm only gave credit for 2+ billion. Is there a cap on scores, or mayber a bug?
    I took some screen shots to prove it.
    Thanks.
    Yeah I would assume that it does-- is anyone else having this happen?
    Last edited by BarbieBobomb; 01-21-2013 at 11:00 PM.

  41. #241
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    Default not optimised

    N7105 Galaxy Note 2
    Running 4.1.1
    Rooted
    All other apps/processes shut down prior to playing.

    1 - in landscape, most views on all the tables I own have some lag/jerkiness. Nothing Really bad, but not as you'd expect from a powerful device.

    2- if using enhanced visuals, the game plays so bad, with lots of frame drops that it's not viable.


    I own vita/360/ps3 version of your games, so love them. Just a little disappointed with the performance on my handset at the moment. Until fixed, not gonna purchase any additional tables.

    If you need more info let me know. Keep up the good work and look forward to some improvements soon.

  42. #242

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    Quote Originally Posted by dirtschmooz View Post
    N7105 Galaxy Note 2
    Running 4.1.1
    Rooted
    All other apps/processes shut down prior to playing.

    1 - in landscape, most views on all the tables I own have some lag/jerkiness. Nothing Really bad, but not as you'd expect from a powerful device.

    2- if using enhanced visuals, the game plays so bad, with lots of frame drops that it's not viable.


    I own vita/360/ps3 version of your games, so love them. Just a little disappointed with the performance on my handset at the moment. Until fixed, not gonna purchase any additional tables.

    If you need more info let me know. Keep up the good work and look forward to some improvements soon.
    The enhanced setting is intended for Tegra devices, and the other setting for all other compatible Android devices. I suggest restarting your device/making sure all other apps are closed down for best results

  43. #243
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    Quote Originally Posted by BarbieBobomb View Post
    The enhanced setting is intended for Tegra devices, and the other setting for all other compatible Android devices. I suggest restarting your device/making sure all other apps are closed down for best results
    Thanks for the response, albeit a little condescending. Of course I have restarted the device etc. I am just posting the findings and experiences to try and help you get the game running better because it needs to be improved.

  44. #244

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    Quote Originally Posted by dirtschmooz View Post
    Thanks for the response, albeit a little condescending. Of course I have restarted the device etc. I am just posting the findings and experiences to try and help you get the game running better.
    I didn't mean to sound condescending, my apologies. There are varying levels of familiarity with our game/devices and I always try to help.

  45. #245
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    Quote Originally Posted by BarbieBobomb View Post
    I didn't mean to sound condescending, my apologies. There are varying levels of familiarity with our game/devices and I always try to help.
    Thanks. As I say, big fan of Zen pinball across all platforms just trying to give feedback.

    Take care

  46. #246
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    Default Picture shifted to the left on TF700T

    Hello Barbie!

    Like others I cannot play Zen Pinball since weeks. The game recieved an update some time ago and afterwards the whole picture was shifted to the left when you are holding the tablet upright so you can only see half of the screen. And of course that makes it unplayable.

    My device is an Asus TF700T and the game was working flawless before that mentioned update.

    I don't wanna rush but I cannot understand why it takes so long to fix that bug. I mean, the game was working before so it cannot be so hard to bring it back to life I guess??!? Can you foresee when the fix will be released?

    Thank you very much in advance for your info...

  47. #247

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    Quote Originally Posted by ibomat View Post
    Hello Barbie!

    Like others I cannot play Zen Pinball since weeks. The game recieved an update some time ago and afterwards the whole picture was shifted to the left when you are holding the tablet upright so you can only see half of the screen. And of course that makes it unplayable.

    My device is an Asus TF700T and the game was working flawless before that mentioned update.

    I don't wanna rush but I cannot understand why it takes so long to fix that bug. I mean, the game was working before so it cannot be so hard to bring it back to life I guess??!? Can you foresee when the fix will be released?

    Thank you very much in advance for your info...
    Not sure when this is happening, but it is on our list of things to fix. Sorry about the wait!

  48. #248
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    Default Picture shifted to the left on TF700T also and new user

    I am a new user to the game and TF700T. I hope there will be fix to this soon before I buy more tables or recommend this to others.

  49. #249
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    Smile

    Quote Originally Posted by iCub View Post
    Oops! Sorry Barbie, I spoke too soon. All the problems are still there to a greater or lesser degree. Still lots of crashing on table first appearing on screen. Worst offenders are Thor, Avengers, Civil War (worst of all), Fantastic 4 it would seem, though it also happens sometimes on Sorcerers Lair too.

    Definitely better after a reboot, but only on the first use of the game; after that, it's pot luck as to whether it will work or not.

    Strikes me that it could be a buffering issue to do with the sound or gfx, but that is just a hunch.
    Hello Barbiebobomb, just to let you know that the latest update has now fixed the crashing issue on the Acer A100. Tried a few loading scenarios and some task switching and everything was fine. Thank you.


    Oops... I spoke to soon again... had a few crashes this morning :-( But it is definitely more stable than it was. I would say its ok 80% of the time.
    Last edited by iCub; 02-06-2013 at 06:44 PM.

  50. #250
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    Default

    Hi there !
    Last time I posted it was one month ago, and the bug with the vertical tablet view is always here...
    Any ideas when this will be patched ?
    Cheers.

  51. #251

    Default

    Quote Originally Posted by Madval View Post
    Hi there !
    Last time I posted it was one month ago, and the bug with the vertical tablet view is always here...
    Any ideas when this will be patched ?
    Cheers.
    Sorry no ETA on that one right now.

  52. #252
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    Default very laggy on nexus 10 (enhanced graphics)

    Hi there,

    The sorcerer's lair plays great on my wife's nexus 7 with visual quality on enhanced. But when i play this table on my nexus 10 32gb is lags so hard.. it looks like i am only gettng 3 or 4 fps. Turning off enhanced quality. It plays much much better. I would say as it should be!
    Please don't tell me my dual core 1.7Ghz of my nexus is not fast enough?
    I am running v 4.2.1
    I really want to buy more tables but this problem is holding me back.

    update: It's not only ingame that's laggy. As soon as you turn on enhanced visual the menu everyting is laggy and slow.
    Last edited by psies; 02-09-2013 at 10:26 AM.

  53. #253
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    Default

    The enhanced visuals option is designed to be run on Tegra 3 processors. Since the 7 has one and the 10 doesn't, the 10 isn't going to work well with that option.

  54. #254
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    Default it's been almost 2 months and still no fix

    Quote Originally Posted by innate View Post
    Since the recent update when I hold my tablet in portrait mode the app does not display correctly. You are only able to view half the app no matter if you are in the menu or the game. Before the update I didn't have this issue.

    I'm using an Asus Transformer TF700T running Android 4.1.1 unrooted stock rom.
    Time to start refunding people I think..

  55. #255

    Default

    Quote Originally Posted by Pliskin717 View Post
    Time to start refunding people I think..
    PM me if you'd like to request a refund.

  56. #256
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    Default unplayable on padfone I

    I was so happy to find this great pinball game with keyboard support on the market, but i am sad it is not playable on my device because of crashes.

    Tables like Epic Quest freeze the screen after seconds or a minute of playing. The playing screen is frozen and splitted in tiles. The game itself still works, you can pause, go to menues and continue, but you can't see anything on the playing screen - just the tiles.
    This happens always fast with epic quest or sorcerer's lair, sometimes on all other tables, not so often with the Cap. America and not once until now with excalibur. It happens on tablet mode and phone mode, game settings don't change anything.

    System: Asus PadFone 1: Android 4.1.1., s4 dual core, 1gb ram, 4.3'' display)
    I would be very thankfull if you could solve this issue.
    Last edited by OUchG; 02-18-2013 at 07:54 AM.

  57. #257

    Default

    Quote Originally Posted by OUchG View Post
    I was so happy to find this great pinball game with keyboard support on the market, but i am sad it is not playable on my device because of crashes.

    Tables like Epic Quest freeze the screen after seconds or a minute of playing. The playing screen is frozen and splitted in tiles. The game itself still works, you can pause, go to menues and continue, but you can't see anything on the playing screen - just the tiles.
    This happens always fast with epic quest or sorcerer's lair, sometimes on all other tables, not so often with the Cap. America and not once until now with excalibur. It happens on tablet mode and phone mode, game settings don't change anything.

    System: Asus PadFone 1: Android 4.1.1., s4 dual core, 1gb ram, 4.3'' display)
    I would be very thankfull if you could solve this issue.
    You might try uninstalling/reinstalling to see if that helps, just hit the shopping cart icon to restore any purchased tables. Let me know if that doesn't work and I'll see about getting you a refund if you'd like.

  58. #258
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    Default

    Quote Originally Posted by BarbieBobomb View Post
    You might try uninstalling/reinstalling to see if that helps, just hit the shopping cart icon to restore any purchased tables. Let me know if that doesn't work and I'll see about getting you a refund if you'd like.
    It didn't work. The game itself keeps running, even the score is shown, just the main screen goes to tiles or freezes when enhanced graphic is activated. People with the HTC One S should have the same problem - same specs on their device. No crash with "Excalibur" until now.

    Thank you very much for your help and the offer but I don't want a refund, I just hope an update will make this great game stable on my device in the future. People with the HTC One S should have the same problem - same specs on their device.

  59. #259
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    Default Bought Hulk table but not downloading. Help thx

    So i just bought the WW Hulk table and it didnt download(still greyed out in main menu). This would be the 5th table i have. so compatability isnt a issue HTC oneX. When iclick in the Hulk icon it tells me to Buy Table and i click..goes to google play store and tells me i already purchased the table. Help pls thx

  60. #260

    Default

    Quote Originally Posted by OUchG View Post
    It didn't work. The game itself keeps running, even the score is shown, just the main screen goes to tiles or freezes when enhanced graphic is activated. People with the HTC One S should have the same problem - same specs on their device. No crash with "Excalibur" until now.

    Thank you very much for your help and the offer but I don't want a refund, I just hope an update will make this great game stable on my device in the future. People with the HTC One S should have the same problem - same specs on their device.
    Let me know if it still doesn't work after the next update or if you change your mind.


    Quote Originally Posted by glo22 View Post
    So i just bought the WW Hulk table and it didnt download(still greyed out in main menu). This would be the 5th table i have. so compatability isnt a issue HTC oneX. When iclick in the Hulk icon it tells me to Buy Table and i click..goes to google play store and tells me i already purchased the table. Help pls thx
    Did you try clicking the shopping cart icon to restore the table?

  61. #261
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    Default got it thx. 1 other ?

    ya sorry to waste time here but, on the android version is there a zoom camera or roaming close up(not camera #6) or floating camera? or option im missing?
    seems like im missing some stuff because i cant see it. but i notice the cut scenes before each table is zoomed in like it would/should be during gameplay(in zoom/roaming camera)

    like when the ball is in a corner or back area there is enough time to get close up back there

  62. #262
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    Default

    Quote Originally Posted by glo22 View Post
    ya sorry to waste time here but, on the android version is there a zoom camera or roaming close up(not camera #6) or floating camera? or option im missing?
    seems like im missing some stuff because i cant see it. but i notice the cut scenes before each table is zoomed in like it would/should be during gameplay(in zoom/roaming camera)

    like when the ball is in a corner or back area there is enough time to get close up back there
    I think the closest you can get to that is camera 5. It is the closest zoom that instead of tilting or zooming out when the ball is at the back of the table will pan up and down instead. There is no zoom like it does before you start the game.

  63. #263
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    Default portrait is 1/2 screen

    when playing if i turn the game to portrait it shows only right side of
    game on the left side of screen and the right half is black

    Asus - Transformer Pad Infinity Tablet with 32GB Memory - Gray

  64. #264
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    Quote Originally Posted by kenster32 View Post
    when playing if i turn the game to portrait it shows only right side of
    game on the left side of screen and the right half is black

    Asus - Transformer Pad Infinity Tablet with 32GB Memory - Gray
    Yep - unfortunately this is a weird hardware bug. We're still trying to work with the hardware manufacturers to resolve it, but they don't have any answers yet.

  65. #265
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    Default

    I've place my issue in the wrong thread, so here is it again.

    Quote Originally Posted by Knordy View Post
    Unfortunately it doesn't work on my HTC Desire X (Android 4.0.4). After I downloaded and installed the game and I click on the Zen Pinball Icon, the screen turns black and after a few seconds it just returns to the home screen. Any ideas to make it work?
    Quote Originally Posted by BarbieBobomb View Post
    Make sure you have the*latest Zen Pinball HD update installed and then*clear your cache. Also make sure all your other apps are not running in the background. If you still have issues, try uninstalling the app and reinstalling it.*Let me know if you still have trouble.
    I've tried:
    - Reinstalling (no luck)
    - Clearing cache (no luck)
    - Disabled some apps (no luck)
    - Restarting (no luck)

    In the backgound these apps/services are running:
    Whatsapp
    Avast! Mobile Security
    Google Services
    Maps (Google) 2x
    HTC Weather Service
    ResetNotify
    Mail
    HTC Sense Input

    I've tried to disable Avast and start the game, didn't work. Could other apps/services be the problem? Are there more options to try?

  66. #266

    Default

    Quote Originally Posted by Knordy View Post
    I've place my issue in the wrong thread, so here is it again.





    I've tried:
    - Reinstalling (no luck)
    - Clearing cache (no luck)
    - Disabled some apps (no luck)
    - Restarting (no luck)

    In the backgound these apps/services are running:
    Whatsapp
    Avast! Mobile Security
    Google Services
    Maps (Google) 2x
    HTC Weather Service
    ResetNotify
    Mail
    HTC Sense Input

    I've tried to disable Avast and start the game, didn't work. Could other apps/services be the problem? Are there more options to try?
    Which tables are you having issues with?

  67. #267
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    Default

    Quote Originally Posted by BarbieBobomb View Post
    Which tables are you having issues with?
    I actually cannot even start the app as mentioned. I click on the Zen Pinball icon, screen turns black and then returns to my homescreen.

  68. #268
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    Default Just a +1 on the Asus TF700 half screen issue

    Hi all,

    nothing You do not know yet.
    Just to add myself to the list of happy users who would be even more happy if the portrait mode on the TF700 would work "unshifted".

    I am happily playing in landscape, so this is just to increase the pressure a little for a solution.

    Beautiful game, for what I read, great support,

    Thanks,
    Ruud

    TF700T, rooted custom rom, CROMI based on JB 10.4.4.25

  69. #269
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    Default Swarm problem

    Hi,

    I am running Samsung Galaxy S2 with Cyanogenmod 10.1 nightly's.
    Everything works perfectly except when I click the swarm icon on the main menu it opens the page for 1-2 seconds and then closes the whole application, so I cant log in and see any scores.
    Is their anything I can do to fix this?

  70. #270

    Default

    Quote Originally Posted by bobbit44 View Post
    Hi,

    I am running Samsung Galaxy S2 with Cyanogenmod 10.1 nightly's.
    Everything works perfectly except when I click the swarm icon on the main menu it opens the page for 1-2 seconds and then closes the whole application, so I cant log in and see any scores.
    Is their anything I can do to fix this?
    What OS version are you using? Make sure you have the latest Zen Pinball HD update installed, clear your cache and restart. Let me know if you still have this issue.

  71. #271
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    Quote Originally Posted by RuikPinball View Post
    Hi all,

    nothing You do not know yet.
    Just to add myself to the list of happy users who would be even more happy if the portrait mode on the TF700 would work "unshifted".

    I am happily playing in landscape, so this is just to increase the pressure a little for a solution.

    Beautiful game, for what I read, great support,

    Thanks,
    Ruud

    TF700T, rooted custom rom, CROMI based on JB 10.4.4.25
    This is a weird one. Since the hardware isn't up to running the game in native resolution (1920x1200), we have to render at a lower resolution and scale it up. And the scaling is what causes the issue, thanks to an obscure hardware bug that goes away when the name of the game is changed (!) but is otherwise untraceable except by the Nvidia hardware gurus, and they don't seem to be especially interested in spending a lot of time on fixing this.

  72. #272
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    Default

    Quote Originally Posted by BarbieBobomb View Post
    What OS version are you using? Make sure you have the latest Zen Pinball HD update installed, clear your cache and restart. Let me know if you still have this issue.
    Have just tried this and it hasn't made any difference, I am using the Cyanogenmod nightly's which is based on android OS 4.2.2.

  73. #273

    Default

    Quote Originally Posted by bobbit44 View Post
    Have just tried this and it hasn't made any difference, I am using the Cyanogenmod nightly's which is based on android OS 4.2.2.
    You could try uninstalling/reinstalling, in the meantime I'll let the team know this is happening.

  74. #274
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    Default

    Quote Originally Posted by BarbieBobomb View Post
    You could try uninstalling/reinstalling, in the meantime I'll let the team know this is happening.
    Ok Thanks

    P.S. Reinstall didn't work

  75. #275
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    Default +1 TF700 portrait issue

    Quote Originally Posted by Solitude View Post
    This is a weird one. Since the hardware isn't up to running the game in native resolution (1920x1200), we have to render at a lower resolution and scale it up. And the scaling is what causes the issue, thanks to an obscure hardware bug that goes away when the name of the game is changed (!) but is otherwise untraceable except by the Nvidia hardware gurus, and they don't seem to be especially interested in spending a lot of time on fixing this.
    @Solitude, Is the name changing solution working on your development platform only? Or does it work on the device as well? If so, I wouldn't mind manually changing the game name by my self to play, I know this might be an unethical solution, but it'd be temporary while the good folks at nvidia lend a hand. In the mean time I promise to write and follow up to nvidia as a concerned costumer for a fix, after all, I initiated the game dowload through their TegraZone app

    -West

  76. #276
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    Default Galaxy Tab 10.1 not compatible

    Hi,

    I have had no problems playing until I did a factory reset. Afterwords I did all the system updates, but I'm still getting the message that my device is not compatible to download.

    Thanks

  77. #277
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    Default Nexus 10 bad performance

    Please optimize this game for the Nexus 10 in enhanced quality settings.
    Other games like Deadzone etc run smoothly in extream quallity but not zenpinball.

    I would like to buy the other Tables but its a litle bit laggy

    please fix that.

    Thanks

  78. #278
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    Default

    Quote Originally Posted by Omega180984 View Post
    Please optimize this game for the Nexus 10 in enhanced quality settings.
    Other games like Deadzone etc run smoothly in extream quallity but not zenpinball.

    I would like to buy the other Tables but its a litle bit laggy

    please fix that.

    Thanks
    In a way they already did. Up until late last year Zen Pinball for Android was only available for Tegra-powered devices. That's what these "enhanced settings" are. Then they released the "non-enhanced" for other devices. Since your (and my) Nexus 10 aren't Tegra-powered the normal settings apply.
    And with those the tables run very smooth unless something is running in the background.

  79. #279

    Default

    Quote Originally Posted by ROTHEPRO View Post
    Hi,

    I have had no problems playing until I did a factory reset. Afterwords I did all the system updates, but I'm still getting the message that my device is not compatible to download.

    Thanks
    What OS version are you running?

  80. #280
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    Default

    Quote Originally Posted by BarbieBobomb View Post
    What OS version are you running?
    3.2

  81. #281
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    Default Random lag after updating to 4.2

    After updating to Android 4.2.1 my stock ASUS TF300 tablet I've noticed a random, severe lag that makes tables unplayable for a few seconds. This is with the graphics set to standard (and tablet running in performance mode) which ran perfectly before the update. One strange symptom is that moving the flippers rapidly temporarily fixes the problem....almost like 4.2 has some new feature that slows the processor when there is no input. I've tried clearing the cache, re-installing Zen PB HD, and stopping all other apps running in the background. Has anyone else reported/experienced this?

  82. #282

    Default

    Quote Originally Posted by ROTHEPRO View Post
    3.2
    You'll need to upgrade to 4.0

  83. #283

    Default

    Quote Originally Posted by jnj91 View Post
    After updating to Android 4.2.1 my stock ASUS TF300 tablet I've noticed a random, severe lag that makes tables unplayable for a few seconds. This is with the graphics set to standard (and tablet running in performance mode) which ran perfectly before the update. One strange symptom is that moving the flippers rapidly temporarily fixes the problem....almost like 4.2 has some new feature that slows the processor when there is no input. I've tried clearing the cache, re-installing Zen PB HD, and stopping all other apps running in the background. Has anyone else reported/experienced this?
    I've seen a couple reports similar to this--I'll include yours in my report for the team.

  84. #284
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    Default

    Quote Originally Posted by BarbieBobomb View Post
    I've seen a couple reports similar to this--I'll include yours in my report for the team.
    Good to know....thanks for your help!

  85. #285
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    Default

    Quote Originally Posted by BarbieBobomb View Post
    You'll need to upgrade to 4.0
    OK, will do.

    Thanks for your help!!

  86. #286
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    Default Not compatible anymore?

    I have a LG G2X and just reset my phone a couple days ago. I went to reinstall ZEN Pinball HD (my fav app ever) and it now says it is not compatible with my phone. I have Bought tables FF4, Wolverine, Excalibur, paranormal, tesla, epic quest, Civil war and Captain America. is this going to be fixed or are the new Star Wars tables too much for my phone? I love my pinball games. The only reason I don't have all of them is that I have the ones I didn't DL on my phone on the Xbox. They all ran flawlessly other then Wolverine (which would freeze on the wep X orbit 1 in ever 30 shots or so. But the frame rate was smooth.) Please help.
    Last edited by Nicademus; 03-23-2013 at 10:56 PM.

  87. #287
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    Default

    Quote Originally Posted by Nicademus View Post
    I have a LG G2X and just reset my phone a couple days ago. I went to reinstall ZEN Pinball HD (my fav app ever) and it now says it is not compatible with my phone. I have Bought tables FF4, Wolverine, Excalibur, paranormal, tesla, epic quest, Civil war and Captain America. is this going to be fixed or are the new Star Wars tables too much for my phone? I love my pinball games. The only reason I don't have all of them is that I have the ones I didn't DL on my phone on the Xbox. They all ran flawlessly other then Wolverine (which would freeze on the wep X orbit 1 in ever 30 shots or so. But the frame rate was smooth.) Please help.
    The game has been changed to support only Android 4.0 and above. Unfortunately LG and your carrier (T-mobile?) haven't released an update for your phone, and it looks like they probably never will. So you have 3 options:
    1. Email support@zenstudios.com and we'll get the monetary side of things straightened out
    2. If you're adventurous and a little tech-savvy, you can install custom, user-created firmware that upgrades to 4.0 or higher (Ice Cream Sandwich/Jellybean)
    3. You can wait for an official ICS/JB update. Because the phone is a dinosaur in cell phone years, I don't think this will happen.

  88. #288
    Senior Member jaredmorgs's Avatar
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    Default

    Quote Originally Posted by BarbieBobomb View Post
    I've seen a couple reports similar to this--I'll include yours in my report for the team.
    Same TF300T model here. Same issue.

    Except I am running the game in Enhanced graphic mode on Balanced hardware cpu profile.

    I have not cleared the cache.

    Which will hopefully show that these factors don't seem to be related to performance combination modes and the sudden frame rate crushing issue.

    I have only seen this happen on the Civil War table for me. I think those tables with higher incidental animations have more of a lag.

  89. #289
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    Default

    Quote Originally Posted by Solitude View Post
    This is a weird one. Since the hardware isn't up to running the game in native resolution (1920x1200), we have to render at a lower resolution and scale it up. And the scaling is what causes the issue, thanks to an obscure hardware bug that goes away when the name of the game is changed (!) but is otherwise untraceable except by the Nvidia hardware gurus, and they don't seem to be especially interested in spending a lot of time on fixing this.
    I am very sorry I missed this answer, my Tapatalk let me down on this I guess.

    Can You elaborate what You mean by changing the name of the game. Is this something I can do by myself without doing something illegal ?

    Sent from my ASUS Transformer Pad TF700T using Tapatalk HD

  90. #290
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    Quote Originally Posted by RuikPinball View Post
    I am very sorry I missed this answer, my Tapatalk let me down on this I guess.

    Can You elaborate what You mean by changing the name of the game. Is this something I can do by myself without doing something illegal ?

    Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
    No, it's an internal thing. There's no workaround possible for the problem right now.

  91. #291
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    Default

    Quote Originally Posted by Solitude View Post
    No, it's an internal thing. There's no workaround possible for the problem right now.
    Thanks for your answer, pity. I'll wait while playing landscape.

    Sent from my ASUS Transformer Pad TF700T using Tapatalk HD

  92. #292
    Junior Member Acretro's Avatar
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    Default Infinity Gauntlet multiball slowdown

    Hi

    ACER IconiaTab A500 , ICS as up to date as Acer made it

    in Infinity Gauntlet when I get the multiball with the multicolored balles the game slows down to a crawl.
    Flippers stay in the up position til pressed again.

  93. #293

    Default

    Quote Originally Posted by Acretro View Post
    Hi

    ACER IconiaTab A500 , ICS as up to date as Acer made it

    in Infinity Gauntlet when I get the multiball with the multicolored balles the game slows down to a crawl.
    Flippers stay in the up position til pressed again.
    That's just the Mind Gem mission! Totally normal

    Check out the guide if you need help making sense of it all:

    http://www.pinballfx.com/press/table...nToTheChin.pdf

  94. #294
    Senior Member shogun00's Avatar
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    Default

    Quote Originally Posted by Acretro View Post
    in Infinity Gauntlet when I get the multiball with the multicolored balles the game slows down to a crawl.
    Flippers stay in the up position til pressed again.
    Like Barbie said, that multiball mode is normal. The flippers are supposed to be reversed and the first phase of that multiball mode is to free the two silver balls (that move slowly) from the magnetic pull with the blue ball.

  95. #295
    Junior Member Acretro's Avatar
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    Default Thanks

    Thanks for the quick reply.
    I had the erie feeling this might be the case...should've checked the playguide.

  96. #296
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    Default login problem

    Hi, I have a samsung galaxy tab 2 7" wifi gt-p3110 android 4.1.1 original samsung firmware and not root.
    My problem under zenpinball is when I'm trying to click on the button to login my account on the game, the application crash and go out.
    I can play on all table, I can start and stop the application, it's only when I want register my account.
    Thank you, sorry for my so bad English.

  97. #297

    Default

    Quote Originally Posted by zatrick View Post
    Hi, I have a samsung galaxy tab 2 7" wifi gt-p3110 android 4.1.1 original samsung firmware and not root.
    My problem under zenpinball is when I'm trying to click on the button to login my account on the game, the application crash and go out.
    I can play on all table, I can start and stop the application, it's only when I want register my account.
    Thank you, sorry for my so bad English.
    Are you referring to the Swarm login? I've seen a few issues with it in the last couple of weeks.

  98. #298
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    Vancouver and northern Alberta
    Posts
    3

    Default

    Quote Originally Posted by jaredmorgs View Post
    Same TF300T model here. Same issue.

    Except I am running the game in Enhanced graphic mode on Balanced hardware cpu profile.

    I have not cleared the cache.

    Which will hopefully show that these factors don't seem to be related to performance combination modes and the sudden frame rate crushing issue.

    I have only seen this happen on the Civil War table for me. I think those tables with higher incidental animations have more of a lag.
    I'm having the same issue on the Empire Strikes Back table, just a single flipper press speeds it back up. Standard settings on performance mode,doesn't matter if I'm connected to wifi or not.

  99. #299
    Junior Member
    Join Date
    Apr 2013
    Posts
    3

    Default login problem

    Hi, I have an HTC sensation and after install there is a windows to connect/create account to swarm or Twitter or facebook, I'm creating a swarm account.
    On my galaxy tab 2 7" wifi after installing, I'm trying to tart zen pinball but the application launch the windows to connect/create account but the application crash before I can cick on one button to register my account. After more lauch of the application I only can click quickly on play as guest button to use correctly zenpinball and now if I click on the second icon to left by lower right, the application crash directly after clicking on these button. I can't logout to connect correctly on my Twitter or facebook or swarm account.
    Thank you, sorry for my so bad English.

  100. #300
    Junior Member
    Join Date
    Jul 2010
    Posts
    8

    Default

    Zen Pinball still isn't working on my HTC Desire X (Android 4.0.4) even after the latest update, reset, cache clear etc (see also my posts on 5 March in this forum).

    Any idea how I can investigate this issue? Are there somewhere crash logs to read or something?

    (the issue is: When I click on the 'Zen Pinball icon', the (whole) screen turns black a few seconds and then returns to my homescreen)

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