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Thread: Black Screen on start up

  1. #1
    Junior Member
    Join Date
    Apr 2019
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    Default Black Screen on start up

    When the game starts I see loading in the bottom of the screen for about 2 seconds then screen just stays black no music or sound, I cannot do anything and have to alt-f4 to get back to my desktop. I have verified my files and i still get the same thing.

  2. #2

    Default

    Quote Originally Posted by altwight View Post
    When the game starts I see loading in the bottom of the screen for about 2 seconds then screen just stays black no music or sound, I cannot do anything and have to alt-f4 to get back to my desktop. I have verified my files and i still get the same thing.
    Hi altwight,

    Could you please tell me on which platform are you playing Operencia? Epic or the Win10 version? We will need a bit more information to identity the problem you are experiencing.

    Thank you

  3. #3
    Junior Member
    Join Date
    Apr 2019
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    3

    Default

    Epic launcher
    Last edited by altwight; 04-11-2019 at 04:38 PM.

  4. #4
    Junior Member
    Join Date
    Apr 2019
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    Default

    Guess no one is going to help me out had this game almost 2 weeks still have not played a second of it because its broken. Contacting epic for a refund.

  5. #5

    Default

    Sorry for your issues. Maybe try again when it comes to Steam. This game is truly a labor of love.

  6. #6

    Default

    Quote Originally Posted by altwight View Post
    Guess no one is going to help me out had this game almost 2 weeks still have not played a second of it because its broken. Contacting epic for a refund.
    I'm really sorry about your problem, but unfortunately you are the only one who experienced this issue. Did you try to update the drivers in your pc? And maybe delete and download the game again?

  7. #7

    Default

    Quote Originally Posted by altwight View Post
    Guess no one is going to help me out had this game almost 2 weeks still have not played a second of it because its broken. Contacting epic for a refund.
    Also could you please send us a dxdiag (just type in "dxdiag" in the search in the start menu) to support@zenstudios.com?

    Thank you

  8. #8
    Junior Member
    Join Date
    Apr 2019
    Posts
    1

    Default Me too

    I have this same problem Windows 10. Epic games launcher. Start the game and all I get is a black screen and it never starts. My drivers are updated. I whitelisted the Operencia.exe file. I have no other problems with games on Epic.

  9. #9
    Junior Member
    Join Date
    May 2019
    Posts
    1

    Default Same problem happens to me using EPic launcher and sometimes a LS-0013 code

    Same problem happens to me using EPic launcher and sometimes a LS-0013 code

    Normally a loading screen and then the screen goes black....

  10. #10

    Default

    Hi Guys,

    Unfortunately it's a known epic launcher bug, try to close the launcher, open the task manager find the epic launcher exe right click on it and press end task. Then try to launch the game again, it should solve the problem. Thank you.

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