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Thread: E-mails to Zen are bouncing

  1. #1

    Default E-mails to Zen are bouncing

    Akos and I have been conversing about a bug in paranormal and I have tried to reply several times to your email and whether it is chili, Akos or McLovin the email bounces. the email address being replied to is support@Zenstudios.com

    Please advise. Thanks much
    Last edited by rmaultra; 06-06-2019 at 01:07 PM. Reason: Wrong informat

  2. #2
    Community Manager McLovin's Avatar
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    Hi Rick,

    we've been looking at this today. I only thought that the Chili email was in fault, as sadly, Sophie left the company starting this week and her email became inactive.

    If you are sending stuff to the support email or mine, it seems like a bigger problem.

    Thanks for letting me know.

  3. #3
    Community Manager McLovin's Avatar
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    Did a bit of digging, weird thing is - I am receiving this in our Freshdesk support software, so not sure why you get this message.

    Can you perhaps do a screenshot of the message you got when you tried to message me or the support@ email?

  4. #4

    Default E-mail responses bouncing

    So originally I was responding to Akos in his response to me about the bug in paranormal and then when I saw it was on undeliverable, your name and Chilies name came up as the addresses that it was undeliverable to.

    Here is what the response was:



    Sent from my iPhone

    On Jun 5, 2019, at 11:39 AM, Mail Delivery System <MAILER-DAEMON@mail.zenstudios.com> wrote:

    This is the mail system at host mail.zenstudios.com.

    I'm sorry to have to inform you that your message could not
    be delivered to one or more recipients. It's attached below.

    For further assistance, please send mail to postmaster.

    If you do so, please include this problem report. You can
    delete your own text from the attached returned message.

    The mail system

    <chili@zenstudios.com>: user unknown

    <mclovin@zenstudios.com>: Command time limit exceeded:
    "/usr/lib/dovecot/deliver"
    <Delivery report>
    <Undelivered Message>

  5. #5
    Senior Member shogun00's Avatar
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    FWIW, McLovin is Akos.

  6. #6
    Community Manager McLovin's Avatar
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    Caught it, you shouldn't be getting this now. I also got all of your emails Rick, thank you!

  7. #7
    Community Manager McLovin's Avatar
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    Quote Originally Posted by shogun00 View Post
    FWIW, McLovin is Akos.
    C-658VsXoAo3ovC.jpg

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