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Thread: Packs already purchased

  1. #1
    Junior Member
    Join Date
    Jun 2019
    Location
    Pacific
    Posts
    1

    Default Packs already purchased

    Good Day Everybody.

    The issue that I have is this. I've bought every pinball pack for the Xbox One. I had to reset the xbox. Now I have a few packs that are not allowing me to download without buying them again.

    Here's the list that I have to buy again

    Marvel Legends Pack
    Heavy Hitters Pack
    Cinematic Pack
    Unsung Heroes
    Sci-Fi Pack

    Since these were purchased on the Xbox One I called them first. They said that these games are add-ons in the game and I have to contact Zen for assistance.

    Thanks
    Randy

  2. #2
    Community Manager McLovin's Avatar
    Join Date
    Apr 2017
    Posts
    730

    Default

    Hi Randy,

    did you write to the support email too? (support at zenstudios dot com) If you did, there might be a chance that we managed to get back to you.

    If not, please write to us there and we can help ya out.

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