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Thread: I've somehow managed to purchase these tables twice. How do I get customer support?

  1. #1
    Junior Member
    Join Date
    Nov 2013
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    Post I've somehow managed to purchase these tables twice. How do I get customer support?

    I have already purchased the pinball tables associated with this app. I paid for the Zen Pinball 2 app, and paid for the extra Star Wars tables. The details for this Star Wars app are misleading, as the new Star Wars tables aren't included with the app. I have to buy them all seperately.

    Therefore, I have ended up with exactly the same app and tables twice. Furthermore, this new app won't let me update any of the previous Star Wars tables that I've already paid for.

    The app is completely pointless and a waste of money. Basically, Zen I've been sold me the same app twice. And I've paid for the same pinball table twice.

    This wasn't what I expected from reading the app description.

    How do I report this to Zen's customer support?

  2. #2

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    Quote Originally Posted by Tokyo Joey View Post
    I have already purchased the pinball tables associated with this app. I paid for the Zen Pinball 2 app, and paid for the extra Star Wars tables. The details for this Star Wars app are misleading, as the new Star Wars tables aren't included with the app. I have to buy them all seperately.

    Therefore, I have ended up with exactly the same app and tables twice. Furthermore, this new app won't let me update any of the previous Star Wars tables that I've already paid for.

    The app is completely pointless and a waste of money. Basically, Zen I've been sold me the same app twice. And I've paid for the same pinball table twice.

    This wasn't what I expected from reading the app description.

    How do I report this to Zen's customer support?
    Email me, support @ zenstudios dot com.

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