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Thread: Bug report howto

  1. #1
    Developer Immortal's Avatar
    Join Date
    Nov 2009
    Location
    Hungary
    Posts
    114

    Default Bug report howto

    If you encounter any Bug or Issue while you playing CastleStorm then please use the following template to report an issue to us:

    • The version of your system and the the name of your device.
    • Did you have an active internet or facebook connection?
    • Frequency (How often does it happen to you? For example: Always, just one time)
    • Date when you encounter this bug first time (This helps identify which game version or patch version caused this issue)
    • Describe what is the issue you've encountered is. (For example: activating the game or any specific part of the game, like missions, achievments, etc)
    • Help us to understand the flow and inform us what did you do exactly when this error occuered?
    • Screenshot is a great help, so if you can capture the bug please send it to us.


    Thank you for your feedback!
    Tamas Balog
    Head of Studio
    ZEN Studios

  2. #2
    Banned
    Join Date
    Sep 2018
    Posts
    19

    Default

    Quote Originally Posted by Immortal View Post
    If you encounter any Bug or Issue while you playing CastleStorm then please use the following template to report an issue to us:

    • The version of your system and the the name of your device.
    • Did you have an active internet or facebook connection?
    • Frequency (How often does it happen to you? For example: Always, just one time)
    • Date when you encounter this bug first time (This helps identify which game version or patch version caused this issue)
    • Describe what is the issue you've encountered is. (For example: activating the game or any specific part of the game, like missions, achievments, etc)
    • Help us to understand the flow and inform us what did you do exactly when this error occuered?
    • Screenshot is a great help, so if you can capture the bug please send it to us.


    Thank you for your feedback!
    yes i also want to know hope is there anyone who can help me out too.

  3. #3
    Moderator MilliElektra's Avatar
    Join Date
    Dec 2019
    Location
    Germany
    Posts
    66

    Default

    Bug on IOS
    21.02.2020

    Is this the right thread to report the bug?

    The APP crashes on IPad
    Enough free space
    I have a Facebook account
    The IOS Menu which is at the bottom is shortly vertically on the right side, then everything is like before the starting of the app.
    It don t opens

    C39EEFEE-C283-4679-855C-CEBED820ACF8.jpeg

    I just saw... on iPhone 8 it don t Opens either 22.02.2020
    Last edited by MilliElektra; 02-22-2020 at 12:58 PM.

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