If you encounter any Bug or Issue while you playing CastleStorm then please use the following template to report an issue to us:

  • The version of your system and the the name of your device.
  • Did you have an active internet or facebook connection?
  • Frequency (How often does it happen to you? For example: Always, just one time)
  • Date when you encounter this bug first time (This helps identify which game version or patch version caused this issue)
  • Describe what is the issue you've encountered is. (For example: activating the game or any specific part of the game, like missions, achievments, etc)
  • Help us to understand the flow and inform us what did you do exactly when this error occuered?
  • Screenshot is a great help, so if you can capture the bug please send it to us.


Thank you for your feedback!