Results 1 to 4 of 4

Thread: Lost progress (a common theme, it seems)

  1. #1
    Junior Member
    Join Date
    May 2015
    Posts
    2

    Default Lost progress (a common theme, it seems)

    Was happily playing CastleStorm for hours yesterday when I closed it and now it refuses to start back up. Black screen (no loading gears animation) for a few moments before bumping me back to home screen. Data should be on cloud, but not certain. Definitely have enjoyed playing this game but I am certainly not going to start over from scratch. Help please!

  2. #2

    Default

    Quote Originally Posted by Rampage View Post
    Was happily playing CastleStorm for hours yesterday when I closed it and now it refuses to start back up. Black screen (no loading gears animation) for a few moments before bumping me back to home screen. Data should be on cloud, but not certain. Definitely have enjoyed playing this game but I am certainly not going to start over from scratch. Help please!
    I assume this is on mobile, is that correct? If so, did you link your game to a Facebook account?

  3. #3
    Junior Member
    Join Date
    May 2015
    Posts
    2

    Default

    Quote Originally Posted by BarbieBobomb View Post
    I assume this is on mobile, is that correct? If so, did you link your game to a Facebook account?
    Yes, iPhone 4S. I don't remember ever seeing an an option to connect it to my Facebook account :/

    Should I take this to mean I am out of luck?
    Last edited by Rampage; 05-13-2015 at 07:42 PM.

  4. #4

    Default

    Quote Originally Posted by Rampage View Post
    Yes, iPhone 4S. I don't remember ever seeing an an option to connect it to my Facebook account :/

    Should I take this to mean I am out of luck?
    Not entirely - if you reinstall it, it should work. Once you can get back into the app, use the 'email us' option to send me an email (it will auto-fill some player info that we need to help you), remind me who you are on the forums and we can help you from there

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •