New patch broke my game :(

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  • madisonsdaddy
    Junior Member
    • Nov 2014
    • 8

    #16
    Awesome! Can't wait. Been wanting to play the new Portal table.

    Comment

    • jgpinballwizard
      Junior Member
      • Mar 2015
      • 6

      #17
      Thanks

      Originally posted by BarbieBobomb
      Update! This should be fixed soon, we're submitting an update to Amazon ASAP, so keep an eye out for an app update
      Appreciate your help!

      Comment

      • edc5036
        Junior Member
        • May 2014
        • 28

        #18
        Originally posted by jgpinballwizard
        Does the same thing to mine. Crash Crash Crash. Even from the app store. Offline, Online, doesn't matter. I have a Kindle Fire HD. Check my high scores. JGPinballwizard. I'm ready to play!! Except I can't because I tried to purchase the portal game.
        Sounds like we will be able to resume our rivalry soon

        Thanks for working on this Barbiebobomb! You guys are the best!

        Comment

        • Dosvor
          Junior Member
          • May 2015
          • 5

          #19
          Originally posted by BarbieBobomb
          Update! This should be fixed soon, we're submitting an update to Amazon ASAP, so keep an eye out for an app update
          Is there an ETR?

          Comment

          • BarbieBobomb
            Pinball Wizard
            • Feb 2012
            • 6006

            #20
            Originally posted by Dosvor
            Is there an ETR?
            I don't have an estimate, sorry. Just waiting for Amazon.

            Comment

            • Dosvor
              Junior Member
              • May 2015
              • 5

              #21
              Originally posted by BarbieBobomb
              I don't have an estimate, sorry. Just waiting for Amazon.
              Thanks for the update. Amazon needs to get it together. Withdrawal symptoms have developed.

              Comment

              • jgpinballwizard
                Junior Member
                • Mar 2015
                • 6

                #22
                Originally posted by BarbieBobomb
                I don't have an estimate, sorry. Just waiting for Amazon.
                This has gone on too long! I need my pinball fix. Please continue to let amazon know how upset they are making their customers.

                Comment

                • Dosvor
                  Junior Member
                  • May 2015
                  • 5

                  #23
                  Originally posted by BarbieBobomb
                  I don't have an estimate, sorry. Just waiting for Amazon.
                  I spoke with amazon and they said you all are NOT waiting on them. You update your own apps through your own portal. I don't like to be mislead and fingers pointed where they shouldn't be pointed (at Amazon) in this case. Amazon also stated no tickets are opened for this app. Last ticket for issues with Zen was opened in May. Amazon refunded me for all 40 plus tables I bought and I am deleting this app. It was fun while it lasted.

                  Comment

                  • Dosvor
                    Junior Member
                    • May 2015
                    • 5

                    #24
                    Originally posted by Dosvor
                    I spoke with amazon and they said you all are NOT waiting on them. You update your own apps through your own portal. I don't like to be mislead and fingers pointed where they shouldn't be pointed (at Amazon) in this case. Amazon also stated no tickets are opened for this app. Last ticket for issues with Zen was opened in April. Amazon refunded me for all 40 plus tables I bought and I am deleting this app. It was fun while it lasted.
                    I made a mistake. Amazon stated April, not May for last ticket opened. I fixed it above.

                    Comment

                    • BarbieBobomb
                      Pinball Wizard
                      • Feb 2012
                      • 6006

                      #25
                      Originally posted by Dosvor
                      I spoke with amazon and they said you all are NOT waiting on them. You update your own apps through your own portal. I don't like to be mislead and fingers pointed where they shouldn't be pointed (at Amazon) in this case. Amazon also stated no tickets are opened for this app. Last ticket for issues with Zen was opened in May. Amazon refunded me for all 40 plus tables I bought and I am deleting this app. It was fun while it lasted.
                      Sorry to see you go.
                      Last edited by BarbieBobomb; 06-15-2015, 07:54 PM.

                      Comment

                      • BarbieBobomb
                        Pinball Wizard
                        • Feb 2012
                        • 6006

                        #26
                        Just a heads up: if all goes as planned, we have an app update happening next Thursday. Please let me know if you still have issues once you have installed the patch next week

                        Comment

                        • madisonsdaddy
                          Junior Member
                          • Nov 2014
                          • 8

                          #27
                          Great news! I was just getting ready to contact Amazon but I will wait just a little longer now. Hopefully the update will fix it and Ill finally be able to play again. Been waiting too long.

                          Thanks for all the great tables. Cant wait for the next.

                          Comment

                          • hou$emei$ter
                            Junior Member
                            • Jul 2014
                            • 27

                            #28
                            Originally posted by BarbieBobomb
                            I don't have an estimate, sorry. Just waiting for Amazon.
                            and now...

                            Originally posted by BarbieBobomb
                            if all goes as planned, we have an app update happening next Thursday. Please let me know if you still have issues once you have installed the patch next week
                            That means you lied to us before...

                            Last time i posted here and told you your developers are ... you banned me for a week and delete my posting...
                            Now it happen again...

                            if that will happen again i return the game. testing the game right there are so many bugs you have not known before (highscores, brutus etc.)...

                            p.s. hi jgpinballwizard nice to see you here...

                            Comment

                            • BarbieBobomb
                              Pinball Wizard
                              • Feb 2012
                              • 6006

                              #29
                              Originally posted by hou$emei$ter
                              and now...



                              That means you lied to us before...

                              Last time i posted here and told you your developers are ... you banned me for a week and delete my posting...
                              Now it happen again...

                              if that will happen again i return the game. testing the game right there are so many bugs you have not known before (highscores, brutus etc.)...

                              p.s. hi jgpinballwizard nice to see you here...
                              You were banned because you broke the forum rules, so please do check them before posting: http://forum.zenstudios.com/showthre...rum-Guidelines

                              If you feel you need a refund, please contact Amazon customer support.

                              Comment

                              • BarbieBobomb
                                Pinball Wizard
                                • Feb 2012
                                • 6006

                                #30
                                Originally posted by madisonsdaddy
                                Great news! I was just getting ready to contact Amazon but I will wait just a little longer now. Hopefully the update will fix it and Ill finally be able to play again. Been waiting too long.

                                Thanks for all the great tables. Cant wait for the next.
                                Please let me know if you still have issues after you have installed the update.

                                Comment

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